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Electronic ArtsEA

Surveillance Agent

Electronic Arts Inc. is a top global interactive entertainment company, known for popular game titles and a commitment to community engagement and innovation.

Electronic Arts

Employee count: 1001-5000

Malaysia only

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The Surveillance Agent is responsible for detecting and responding to Incidents that affect our players' ability to enjoy the games they love, as well as any issue that impacts our ability to provide best-in-class customer service.

Requirements

  • Customer service or service desk experience
  • Prior experience working in a contact center environment
  • Excellent written and verbal communication skills
  • Proven proficiency in MS Office

Benefits

  • Bonus
  • Shares
  • Pension
  • Life assurance
  • Long-term disability protection
  • Games

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Malaysia +/- 0 hours

About Electronic Arts

Learn more about Electronic Arts and their company culture.

View company profile

Electronic Arts Inc. is a leading global interactive entertainment software company. Established in 1982, EA focuses on developing, marketing, publishing, and distributing digital video games for a wide range of platforms including console, PC, and mobile. The company is celebrated for its rich catalog of iconic game franchises such as FIFA, Madden NFL, The Sims, and Battlefield, each known for their innovative gameplay and immersive experiences. EA strives to foster a global community of players by inspiring them through the power of play.

The company's mission is to inspire the world to play, and this ethos is deeply embedded in its business practices and product offerings. EA not only delivers games but also creates compelling live services that keep players engaged with their favorite titles long after launch. Community engagement and player feedback play a crucial role in shaping the future of its games, with ongoing updates, expansions, and responsive gameplay mechanics reflecting player desires. EA's dedication to excellence is evident through its commitment to sustainability and diversity, as it continues to lead in technological advancements and innovative storytelling in the interactive entertainment industry.

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Electronic Arts

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