Senior Analytics Engineer

IMPORTANT NOTE: This is a 5-month contractual employment, open for Philippine-based candidates.

Who we are:

Stable. Supportive. Success-driven. eFlexervices is a premier BPO company with a 24-year track record of excellence. We don't just fill seats; we invest in human potential. We are dedicated to finding the perfect fit for your skills and helping you optimize your career performance. If you're looking for a company that values exceptional quality and operates on a foundation of trust, you belong at eFlex.

What we are looking for:

Are you ready to take your expertise to the next level? At eFlexervices, we're not just hiringSenior Analytics Engineer– we're empowering your talent to deliver quality and performance. Join us in shaping the success and making an impact that truly matters.

Summary

We are looking for a high-impact Senior Analytics Engineer to serve as the architect of our data storytelling. This role is focused on building and owning the complex, multi-source data architecture that drives our business. You will be responsible for integrating diverse SaaS data streams (CRM, Billing, Product Usage) into a seamless, scalable warehouse ecosystem, empowering every department to make data-driven decisions with confidence.

As an early, senior member of the team, you’ll bring a leadership mindset—not just executing on requests, but proactively defining the metrics that will shape our long-term growth strategy.

What you’ll be doing:

• Architect Scalable Systems: Design, build, and optimize robust data models (fact and dimension tables) within our central data warehouse (Snowflake) to integrate information from 8+ disparate sources.
• Expert SQL Modeling: Write and own complex, optimized SQL transformation logic using CTEs, window functions, and advanced joins across very large datasets to create curated, trusted data assets.
• Drive Multi-Source Integration: Lead the effort to stitch customer, revenue, and product usage identities across critical systems like Stripe, HubSpot, Salesforce, Salesloft, Dialpad, and Heap.
• Data Governance & Performance: Manage the performance and cost of our data warehouse (Snowflake), including designing aggregation layers and optimizing slow queries to ensure cost-efficiency and fast delivery.
• Empower Self-Service: Transform raw event-level data and CRM logs into intuitive, governed intermediate tables and presentation layers, enabling analysts and business stakeholders to confidently use data.
• Strategic Product Analytics: Model user behavior and adoption funnels, and you must have built product adoption models to provide deep insights into product-led growth and retention.

Qualifications and Requirements:

• Experience: Minimum of 5 years of industry experience. You should possess the leadership mindset necessary to mentor others and help set the stage for future data hiring.
• Technical Stack:
  • Minimum of 2 years of daily, expert-level SQL usage for complex data modeling and transformation, not just ad-hoc data pulling.
  • Good understanding of dimensional modeling and hands-on experience with Snowflake or similar modern cloud data warehouses. Proven ability to work with large data sets from various data sources.
  • High proficiency in modern BI tools (specifically Hex or Looker).
• SaaS Data Architecture Expertise: A mandatory, solid background working within a B2B SaaS environment, understanding the unique metrics and rhythms of the industry, and proven experience integrating and modeling complex multi-source data.
• Communication Mastery: The ability to translate complex technical concepts into "so what?" insights for non-technical audiences. You are as comfortable in a code editor as you are presenting to a room of stakeholders.
• Ambiguity Navigator: You don't wait for a perfect brief. You are comfortable working in a fast-paced environment and take the initiative to drive clarity and solutions where they don't yet exist.
• Nice to Haves (Experience with):
  • Stripe
  • HubSpot
  • Salesforce
  • Product analytics tools (Heap, Amplitude, Mixpanel)
  • Sales engagement tools (Salesloft, Outreach)

Benefits and Perks:

At eFlex, we're not just a workplace – we're a community of playmakers, committed to fostering growth, learning, and personal connections. Here's what's in store for you:

• Living Our Values: We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace.

• Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements.

• Flexible Work Options: Work your way! If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds.

• Wellness Matters: Recharge and refresh! Our flexible vacation and sick leaves empower you to prioritize your well-being, ensuring a healthy work-life balance.

• Pathways to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks.

Ready to embark on an enriching journey? Join the eFlex family and experience a workplace that values your individuality and success. Let's thrive together!