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EastWest BPOEB

Client Relationship Strategist | Remote

EastWest BPO, Inc. is a dynamic business process outsourcing company based in the Philippines, dedicated to helping businesses enhance their operations and customer engagement through tailored service solutions.

EastWest BPO

Employee count: 201-500

Salary: 480k-720k PHP

Philippines only

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About Us:

Welcome to EastWest BPO, where we've been experiencing phenomenal growth since 2009 and we're thrilled to share our excitement for what's to come! We've expanded from a single location to four, including two domestic offices in Ortigas Pasig and San Fernando, Pampanga, as well as two international offices in Virginia and Atlantic City and we've earned over 50 loyal clients across multiple industries. And the best part? All of this growth has come from client referrals and word-of-mouth recommendations alone, without any need for marketing or advertising. We value career growth and have seen many of our employees climb the ranks.

Discover exciting possibilities that await you at EastWest BPO! Join the #EastWestBPOfamily!
View more open positions: https://www.eastwestbpo.com/jobs



-------JOB CODE: AD2-FCBK

Job Description:

The Senior Client Relationship Strategist will lead the development of new business leads, manage relationships with our current corporate clients, and close deals with target business accounts. We are seeking expert communicators and strategists who can drive revenue and growth through end-to-end delivery and develop strategic alliances and partnerships with key clients and partners.

Qualifications:

  • The candidate must possess at least a Bachelor's or College Degree in Marketing, Business Management, or a related field.
  • A minimum of 5 years of successful sales and sales leadership experience, with a focus on BPO services and programs, is a plus.
  • The candidate should have a consistent track record of meeting or exceeding sales targets when selling BPO outsourcing services (such as accounting, telemarketing, data recording, social media, customer support).
  • The candidate should also have strong writing and interpersonal communication skills.
  • Proficiency in Microsoft Office and other common office software tools is necessary.
  • The ability to work effectively with minimal guidance, be proactive, and handle uncertainty is essential.

Requirements:

  • Remote | Philippine-wide
  • Full-time Graveyard Shift
  • 5 days a week, 2 days off, rdot when needed
  • Salary for this position will depend on the candidate's level of qualifications and experience.
  • For permanent position.
  • Not presently employed by another company.

Responsibilities:

  • Identify, qualify, and build relationships with senior business leaders as potential clients through outbound calls, emails, social media, and other methods.
  • Conduct competitor analysis to determine strategic placement in the market and identify the most effective communication approach.
  • Develop marketing strategies to promote the services and programs offered by the BPO center to its specific target audiences.
  • Partner with our other functional areas and teams to deliver winning contract proposals and tender responses for prospective clients.
  • Establish and maintain client relationships to foster repeat business from existing clients and acquire new clients from competitors.
  • Coordinate with internal departments to ensure projects are completed on time and within budget parameters.

Disclaimer:

  • This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the company. Management reserves the right to modify, add, or remove duties as necessary.

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 480k-720k PHP

Education

Bachelor degree

Location requirements

Hiring timezones

Philippines +/- 0 hours

About EastWest BPO

Learn more about EastWest BPO and their company culture.

View company profile

At EastWest BPO, Inc., we pride ourselves on being more than just a traditional outsourcing provider; we are a collaborative partner dedicated to driving growth and enhancing customer experiences for businesses across various industries. Established in 2005, we initially started as a VOIP telecommunications company and gradually expanded our services in response to the evolving needs of our clients. Our transformation into a full-fledged business process outsourcing (BPO) company was catalyzed by our commitment to quality service and the desire to help clients optimize their operations.

Today, we have grown significantly, operating from four locations—two in the Philippines and two in the USA—and expanding our workforce to over 316 professionals. This growth reflects our ability to adapt and respond to the demands of the ever-changing market landscape. By focusing on industries such as healthcare, retail, and information technology, we deliver tailored solutions that not only address the immediate needs of our partners but also set the stage for long-term collaboration. Our services include call center support, software quality assurance, data processing, software development, and digital marketing, each designed to provide a customer-centric experience.

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EastWest BPO

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