United Kingdom onlyJob Description:
JOB TITLE: Insurance Technician
LOCATION: Remote Flexible Working
TYPE: Permanent, full - time (37.5 hrs per week)
Individuals willresideand have the Right to Work in the UK.
Veloneticrepresentsthe joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd’s of London. Previously referred to as the London Market Joint Ventures, we have beenoperatingfor over 20 years in the London market (Lloyd's and Company), in both the insurance and reinsurance business. Processing over £101 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities.
Individuals willresideand have the Right to Work in the UK.
JOB OVERVIEW
We have a fantastic new job opportunity for an individual as an Insurance Technician, at Velonetic.
An Insurance Technician works under the direction of a Team Manager, performing a range of technical checks and processes (processing) and data entry across insurance risks for different customers and classes of business. All work processed must meet agreed market service levels in respect of quality and turnaround time.
It will also require effective liaison with the Underwriters, Brokers and/or any other teams concerning theaccurateandtimelycapture of the required information to the individual procedural requirements of the customer. This communication willmainly beconducted by email and by telephone.
Working as an Insurance Technician you may review andvalidatecustomers’ technical questions and issues through to satisfactory resolution within agreed service level timescales. Your role can include rolling out revised &/or new process instructions including the development of new technical work instructions.
It would beadvantageousif youhave an understanding ofLondon Market practices orpreviousinsurance industry experience, but not essential,as long asyou have the willingness to learn the relevant procedures.
You will receive comprehensive training; but must have an excellent eye for detail and work toa high levelof accuracy.
KEY RESPONSIBILITIES
Reviewing technical processing submissions for onward processing/data entry
Validating data and obtainingadditionalinformation to clarify documentation and where necessary correct inaccuracies.
Identifyingpotentially non-compliant data andinitiatingaction to correct or resolve.
Processing non-cash /cash entries as applicable
Ensuringhigh standardsof quality are achieved in line with customer expectations.
Effectively communicating with customers internally and externally
FURTHER KEY RESPONSIBILITIES (ONCE TRAINING IS COMPLETE)
Developing andmaintainingtechnical knowledgein order toefficiently and effectively complete work
Working with and training less experienced employees to deal with the handling of complex matters oradditionalwork types asrequired.
Managing time and productivity effectively and working within established guidelines and service levels
Dealing with and resolving problems with independent judgement where possible
Demonstrating and encouraging commitment to team objectives
WE’RE LOOKING FOR PEOPLE WHO HAVE
Strong numeracy,verbaland literacy skills
Competent in the use of Microsoft Office applications (Word,Exceland Outlook)
Work toa high levelof accuracy with attention to detail
Strong organisational, personal and time management skills
Ability to build productive networks and relationships with a variety of internal and external customers / colleagues.
Willingness to learn about London Insurance Market practices and procedures.
Adapts positively to support change initiatives, promoting professional image of self and the team.
Good analytical and problem-solving skills
Ability to work independently and as part of a team.
Previousinsurance industry experience preferred but not essential – full training and support will be provided.
Competency in the use of Microsoft Office applications (Word,Exceland Outlook)
INVESTMENT IN TRAINING AND DEVELOPMENT
We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications.We’redeveloping an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term
OUR COMMITMENT TO YOU
DXC Technology is committed to building diverse teams. We actively encourage applications from women, underrepresented groups, and neurodivergent candidates. We're proud to offer:
Equal opportunities and inclusive recruitment practices
Reasonable adjustments throughout the recruitment process
Supportive networks and mentorship programs
Flexible working arrangements to support work-life balance
WHAT WE CAN OFFER YOU
Competitive Compensation & Pension Scheme – Rewarding your expertise while securing your future.
Comprehensive Benefits Package – Including DXC Select, Perks at Work, and incentive programs for exclusive savings and rewards.
Continuous Learning & Development – Access to upskilling opportunities, career growth resources, and industry-leading training.
Lifestyle Perks – Enjoy options like the Salary Sacrifice Car Scheme and more.
Apply Now
Join a global technology leader and drive transformative programmes that shape the insurance industry's future.
DXC Technology is an equal opportunity employer committed to diversity and inclusion.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
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