M365 SharePoint Design & Technical Writer – SOC Support(onsite)

Job Description:

DXC Technology (NYSE: DXC) empowers global companies to operate their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Many of the world’s largest companies and public sector organizations trust DXC to deliver exceptional service across the Enterprise Technology Stack, driving performance, competitiveness, and customer experience. Discover more about our commitment to excellence for customers and colleagues at DXC.com.

At DXC, we harness the power of technology to deliver essential IT services that help our clients modernize operations and drive innovation across their entire IT infrastructure. Our services span the Enterprise Technology Stack and include business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace solutions

Work Location:This position requires working onsite in Halifax NS

Position Summary:

We are seeking a highly skilled M365 SharePoint Design & Technical Writer to support our Security Operations Center (SOC). This role combines expertise in SharePoint site design with strong technical writing capabilities to enhance operational efficiency, ensure accurate documentation of SOC processes, and manage client-specific documentation securely and effectively.

Key Responsibilities:

SharePoint Design & Administration

• Design, develop, and maintain SharePoint Online sites tailored to SOC workflows and collaboration needs.
  - Implement intuitive site structures, dashboards, and document libraries to streamline access to critical information.
  - Ensure SharePoint solutions align with M365 governance, compliance, and security best practices.
  - Collaborate with SOC leadership to identify opportunities for automation and improved knowledge management.

Technical Writing

• Create, update, and maintain comprehensive documentation for SOC processes, procedures, and playbooks.
  - Translate complex technical concepts into clear, concise, and user-friendly documentation.
  - Ensure all documentation adheres to internal standards and is audit-ready.

Documentation Management

• Administer and organize all SOC documentation, with a focus on client-specific materials.
  - Implement version control, access permissions, and archival processes to maintain document integrity and confidentiality.
  - Coordinate with stakeholders to ensure timely updates and reviews of critical documentation.

Qualifications:

Required:

• Proven experience designing and managing SharePoint Online sites within Microsoft 365.
  - Strong technical writing background, preferably in cybersecurity or SOC environments.
  - Familiarity with SOC operations, terminology, and documentation standards.
  - Experience with Microsoft 365 tools including Teams, OneDrive, and Power Automate.
  - Excellent organizational and communication skills.

Preferred:

• Knowledge of NIST, ISO 27001, or other security frameworks.
  - Experience with Power BI integration in SharePoint.
  - Background in cybersecurity or IT operations.

Soft Skills:

• Detail-oriented with a passion for clarity and structure.
  - Ability to work independently and collaboratively in a fast-paced environment.
  - Strong problem-solving and analytical thinking skills.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.