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Doctor CareDC

Digital Advanced Clinical Practitioner

Doctor Care Anywhere Group PLC is a UK-based telehealth company founded in 2013, offering 24/7 virtual GP and ACP appointments, prescription services, and specialist care. It is one of the largest private providers of telehealth services in the UK, listed on the Australian Securities Exchange (ASX:DOC).

Doctor Care

Employee count: 501-1000

Salary: 60k-60k GBP

United Kingdom only

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Thanks for stopping by! We’re Doctor Care Anywhere: Doctor Care Anywhere Group plc (DCA) is the UK’s largest private provider of telehealth services. The Company works with insurers, healthcare providers and corporate customers to serve patients with a range of digitally enabled telehealth services on its proprietary platform.

DCA is committed to delivering the best possible patient experience and clinical care through digitally enabled, joined up, evidence-based pathways. DCA’s strategic ambition is to be the UK market leader in digitally enabled primary care, helping to meet the health needs of patients and payors in a challenging and fast changing environment.

The role: We've built the tech and clinical infrastructure. Now we are focused on growing our enterprise pipeline. We have a handful of large clients who love us, but we need help generating qualified leads predictably, by testing whatever channels make sense for complex B2B healthcare buyers.

This means getting your hands dirty: writing sequences, building campaigns, running experiments, and hiring agencies/freelancers where needed. You'll own lead generation end-to-end.

What we are looking for? We are looking for Digital Healthcare ACPs who are able to commit to a minimum of 8-12 hours a week to provide virtual consultations via our intuitive platform, delivering high quality care to our patients.

As an ACP, you will confidently assess, diagnose, and treat patients on our digital platform. You will work within your scope of professional practice at all times being responsible and accountable for your decisions and actions in line with organisational policy. This includes active judgements when to seek support from senior colleagues.

The responsibilities below reflect the four pillars of advanced practice and ACPs are expected to work against these standards.

Salaried Sessions: We offer fixed shifts and sessions (minimum of 8-12 hours a week) that can be divided throughout the week based on your preferred hours, along with optional additional 'ad-hoc' shifts.

Our Available Sessions:

  • Monday–Friday: 17:00–22:00
  • Saturday: 08:00–22:00
  • Sunday: 10:00–22:00

Sessional Rates (per annum below): Salary based on 40 hours weekday/daytime FTE: From £60,169.30

  • Weekday Daytime: £6,016.93
  • Weekday Evening: £6,618.63
  • Weekends/ Bank Holiday: £7,281.51

Hour rate:

  • Weekday daytime £28.93
  • Weekday evening £31.82
  • Weekend / bank holiday £35.01

Requirements

Training / Qualifications

  • Relevant registration with a professional body (NMC, HCPC, GPhC)
  • Postgraduate diploma (Level 7) or Masters degree in Advanced Clinical Practice or through formal accreditation or credential-route aligned with the regulatory framework for advanced practice
  • Valid IR(ME)R certificate valid within the last 3 years
  • The Fit Note (FIT) training certificate
  • Independent prescribing qualification.
  • Minor illness training qualification (Desirable)

Experience

  • Minimum 2 years experience as ACP independently prescribing (post ACP qualification) in Primary Care Setting/general practice within the last 5 years
  • Broad autonomous scope of practice developed in a general practice setting as per the Core Capabilities for Advanced Clinical Practice framework
  • Broad autonomous scope of practice per the Core Capabilities Framework for Advanced Clinical Practice

Knowledge and Skills

  • Up-to-date knowledge of national prescribing policies and guidelines, and an understanding of working within the scope of professional practice.
  • Knowledge of clinical governance principles as applied to remote working and digital healthcare.(Desirable)
  • Proficiency with clinical IT systems (ideally with Jira and Teams/Slack).
  • Ability to work effectively under pressure and manage deadlines
  • Commitment to patient-centred care and ongoing professional development.
  • Excellent communication skills (written and verbal), with the ability to proficiently document patient consultations according to organizational policy and national guidelines.
  • Ability to recognize individual learning needs and actively seek professional development opportunities in line with local and national frameworks (e.g., NMC revalidation requirements).
  • Ability to act as a professional role model, demonstrating organizational values and behaviours.
  • Skill in sharing knowledge and evidence-based insights to support team development and quality care(Desirable)
  • Ability to build strong relationships with both internal and external stakeholders(Desirable)
  • A patient-centred approach ensuring high levels of patient satisfaction and clinical care.

Clinical Responsibilities within the DCA ACP Scope of Practice:

  • Assess, diagnose, and treat: Conduct comprehensive remote patient assessments, establish accurate diagnoses, and develop appropriate treatment plans remotely.
  • Communicate effectively: Build rapport with patients through effective communication, demonstrating emotional intelligence and promoting a positive patient experience.
  • Prescribe responsibly: Adhere to the Royal Pharmaceutical Society's "A Competency Framework for all Prescribers"
  • Maintain professional standards: Adhere to the NMC/HCPC code of conduct and practice responsibly within scope.
  • Understand limits, manage risk: Critically evaluate own competence and scope of practice, recognizing when complexity and uncertainty require escalation to senior colleagues.
  • Maintain thorough documentation: Ensure accurate and timely recording of all consultations within patient health records.

Education and Leadership Responsibilities:

  • Engage in ongoing learning: Participate in training, professional development, clinical meetings, and clinical supervision to enhance expertise.
  • Facilitate peer development: Contribute to the creation and/or delivery of learning activities for colleagues.
  • Prioritize effective workload management: Demonstrate strong time-management skills to balance clinical duties.
  • Be a positive role -model: Champion best practices and uphold the organization's professional image.
  • Meet professional standards: Fulfil NMC/HCPC revalidation requirements for continued practice.

Research/Clinical Governance Responsibilities:

  • Support quality improvement: Actively participate, when required, in quality assurance initiatives and service development.
  • Learn from feedback and incidents: Utilize reporting systems and feedback mechanisms to drive continuous improvement.
  • Utilize research for improvement: Critically evaluate research, audit, and evaluation findings to inform your own practice and guide others.
  • Participate in appraisals: Engage in regular reviews and performance appraisals as required by DCA

Safeguarding

  • To promote a culture of patient – centered and good professional practice relating to the safeguarding of adults, young person’s and children at risk
  • To actively implement safeguarding protocols for children, young persons, and vulnerable adults and to know who to refer to and how to escalate concerns about radicalisation
  • To ensure that provisions in relation to all Mental Health Legislation including the Mental Health Act 2007, Mental Capacity Act 2005), are implemented in accordance with the legislative requirements, Codes of Practice requirements and National and Government Guidance

Benefits

Why you want to work here:

We understand the importance of good health and happiness for our patients and our team is just the same. At our Doctor Care Anywhere, you're not just an employee; you're a valued member of our team. We believe in giving you the freedom to supercharge your career with us while feeling completely supported. Here's what you can look forward to when you join us:

🩺 Private Medical Insurance: We've got you covered including Opticians & Dental appointments!

👩‍⚕️ Doctor Care Anywhere subscription: For you and 5 of your family and friends, Get ready to enjoy health consultations on the go!

🏝️ 25 Days Holiday + Bank Holidays (FTE): You've earned it! Enjoy time off to recharge, explore, and make incredible memories.

🎁 Birthday Day Off: Go and celebrate however you like!

🧘‍♂️ Buy' up to 5 days of additional annual leave (FTE) as part of our focus on health and wellbeing

🌳 Company Pension scheme planting a money tree for your future

🌈 Charity Days: Join us in giving back to the community! We're all about making a difference together.

👶 Enhanced Maternity and Paternity Pay: Extra support during this special time.

🚴 Bike2Work Scheme: We love an eco-friendly commute!

🏡 Remote Working: Work where you're comfortable.

🚀 Development Opportunities: Get ready to grow, learn, and make strides in your career!

🌍 30-Day Work Abroad Allowance Take your laptop overseas and work for up to 30 days a year.

Plus, if you're in a clinical role, you'll enjoy some extra perks like:

Insurance: For any DCA related work you will be covered with medical indemnity.

Your Hours, Your Way: Enjoy flexible hours that work around your other commitments with the ability to split sessions.

Instant Help: Get live support during your shift via instant messaging.

Top-Notch Training: Learn from the best with high-quality training and guidance from experienced clinicians.

Top Marks: We're all about quality and security – ISO9001 & ISO27001 accredited.

Doctor Care Anywhere is committed to safeguarding and promoting the welfare of its patients and expects all Colleagues to share this commitment. This post is subject to satisfactory DBS and reference checks, and is exempt from the Rehabilitation of Offenders Act 1974.

About the job

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Job type

Part Time

Experience level

Salary

Salary: 60k-60k GBP

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Doctor Care

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Doctor Care Anywhere Group PLC is a telehealth company that provides clinical care through digitally enabled, joined-up, evidence-based pathways on its proprietary platform. Founded in 2013 by clinicians, the company aims to help more people get the high-quality care they need faster, more efficiently, and at their own convenience. Doctor Care Anywhere offers a comprehensive range of private digital healthcare services to businesses and employees, insurance providers, individuals, and families. Patients can book medical appointments online 24 hours a day, 7 days a week, accessing healthcare that suits their busy schedules and lives. The company is recognized as one of the UK's largest private providers of telehealth services.

The company's services include virtual GP and Advanced Clinical Practitioner (ACP) appointments, available via video and phone. They also provide a prescription delivery service, instant referrals, and 24/7 secure access to medical records. Doctor Care Anywhere has expanded its offerings to include specialist support from Physiotherapists and Mental Health Practitioners. The platform is designed to support patients through their entire healthcare journey, working with other trusted service providers to offer comprehensive health assessments, tailored physiotherapy support, and specialist care pathways. The company emphasizes high-quality, patient-centered care, with clinicians specially trained in virtual consulting. Security and governance are paramount, with secure servers, data protection measures, and independent assessment of clinicians and health practices. Doctor Care Anywhere Group PLC (DOC) floated on the Australian Securities Exchange (ASX) in December 2020. The company has formed key partnerships with organizations such as AXA Health, Nuffield Health, HCA Healthcare, and Boots Ireland. In 2023, Doctor Care Anywhere conducted over 730,000 consultations and has focused on the UK market after selling its Australian subsidiary, GP2U. The company is committed to delivering quality care through round-the-clock clinical services and aims to achieve profitable growth by establishing itself as a leading provider of innovative virtual medical care.

Employee benefits

Learn about the employee benefits and perks provided at Doctor Care.

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Paid paternal leave

Paid leave for new parents.

Flexible, hybrid work environment

Offers a flexible and hybrid work model.

Annual company bonus

Opportunity for an annual company bonus.

Free private medical insurance

Employees receive free private medical insurance.

View Doctor Care's employee benefits
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Doctor Care

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