Guatemala onlyIn this role, the candidate will contact utility vendors on behalf of clients to register accounts online, request missing invoices, and negotiate payment extensions.
Responsibilities:
- Contact utility vendors to obtain missing invoices.
- Navigate utility vendors’ websites to enroll accounts.
- Negotiate payment extensions with utility vendors.
- Enter invoices into the system.
- Perform other clerical tasks to support timely payment of clients’ invoices.
Skills:
- Preferred experience in phone-based customer support.
- Strong customer service and written communication skills.
- Ability to navigate multiple computer systems, programs, and windows.
- Ability to document call notes and customer interactions simultaneously.
- Basic computer navigation skills.
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