Solutions Architecture Engineer 2-Intune, SCCM & IAM

As a Solutions Architecture Engineer 2, you will be accountable for managing incidents and troubleshooting complex technical problems around M365 & O365 platforms, Identity and Access Management, Application Deployment and Delivery to our global customer base.

Requirements

• Troubleshoot complex, intricate technical problems to ensure optimal service levels, work on multiple incidents and projects simultaneously
• Act as a point of escalation in complex, critical instances and may delegate tasks to peers as required, create content for technical solutions which contributes to internal knowledge bases and departmental documentation.
• Communicate with cross-functional and inter-department teams including executives and managerial audiences, support vendor escalations through direct vendor contact.

Benefits

• we offer comprehensive benefits and programs that support our team members and their families, including medical, dental, vision, 401k, and paid time off