United States onlyClient Success Manager is responsible for successful completion of all customer projects. The team coordinates efforts between internal resources and customers in support of custom risk adjustment projects and reports on project status to all stakeholders.
Requirements
- 3-5 years of Account Management experience
- Project management experience preferred
- BS degree in business, technology or related field
- Knowledge of healthcare industry, payment models, risk adjustment, medical coding, physician workflow, and/or electronic health record systems
- Familiarity with Healthcare data systems, data formats and processes with the ability to converse at a technical level
- Advanced Excel skills, some knowledge of sql queries preferred
- Excellent written and oral communication skills
- Strong bias for action and collaboration and well-developed sense of urgency
- Strong curiosity and ability to correlate data from many sources
- Professional and respectful demeanor in a relaxed work environment
- Detail oriented, self-starter with proven track record of execution and results
- Team player with a desire to learn and take on new responsibilities in a fast-paced, innovative environment
- Advanced presentation skills; comfortable presenting to multiple audiences
- Ability to establish rapport with multiple client stakeholders
- Excellent meeting leadership skills, including meeting logistics, agendas, and meeting notes.
- Demonstrated ability to conceptualize, manage and prioritize multiple projects
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
