Legal Counsel - Senior Manager/Manager, Servicing

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company’s Big, Hairy, Audacious Goals!

Outcomes and Activities:

• This position will work from home; occasional planned travel to our Southfield, Michigan office may be required. However, this position is permitted to work at our Southfield, Michigan office if requested by the team member.
• As servicing product counsel, you will serve as a primary legal advisor, providing direct support (verbally and in writing, as appropriate) to Product Managers, Engineers, Designers, Sales, Marketing and others on matters related to the Company’s servicing products, systems and operations.
• You will serve as Subject Matter Expert (SME) on consumer protection law and regulation impacting the servicing of a retail installment transaction, including but not limited to fifty state knowledge of retail installment sales acts and/or consumer credit codes, Article 9 and other laws relating to repossession, debt collection, state certificate of title laws, federal consumer bankruptcy law, TILA, FTC Act, SCRA, and state and federal UDAAP.
• You will provide primary legal support to servicing operations leaders and teams, including but not limited to repossession, redemption, remarketing, titles, deficiency collection and bankruptcy teams, as well as servicing systems’ product and engineering teams.
• If assigned, you will integrate into cross-functional Customer Value Teams (CVTs) consisting of colleagues from Product, Engineering, Design, Operations and Marketing to provide legal, business, and strategic advice. You will collaborate with CVTs to creatively solve problems identified by the business and support the execution and delivery of a product roadmap.
• You will coordinate closely with other Legal department SMEs to ensure the timely delivery of practical legal advice to CVTs and servicing business teams.
• You will analyze changes to laws, regulations and policies affecting motor vehicle finance servicing and relevant to product goals and objectives and clearly communicate changes and impacts of changes to CVTs and servicing and operations business teams. As necessary, you will scope, prioritize and execute product enhancements or other system or process changes to respond to regulatory and legal changes.
• You will recognize and balance priority of business initiatives with legal risk and scale your advice to provide guidance appropriate to the successful implementation of business initiatives while mitigating risk to the Company.
• You will support the development and maintenance of job aids, guidelines and policies related to business teams to whom you provide legal advice.
• You will develop and maintain ongoing relationships with all levels of the business to maintain knowledge about daily business operations, in order to provide appropriate legal advice and guidance on servicing related issues.
• You will support CVTs and servicing-related business units by negotiating and drafting a variety of legal agreements, including vendor agreements. You will serve as the principal legal resource for the Company’s vendor management initiatives.
• You will complete special projects and support Compliance Management Program initiatives.
• If assigned, you will develop relationships with regulators and explain and advocate for Company practices, systems, processes and policies.

Knowledge and Skills:

• Be organized and capable of meeting all deadlines.
• Remain positive, professional, determined, calm and focused when faced with challenging situations.
• Be a quick thinker, with an ability to understand and interpret information promptly and effectively.
• Be flexible and adaptable in a fast-paced, innovative, and demanding environment.
• Be able to effectively and efficiently manage numerous time-sensitive matters and projects.
• Be receptive to ongoing feedback aimed at improving your performance for the purpose of helping the Company achieve its strategic goals.

Requirements:

• Licensed to practice law, with a minimum of 12 years’ experience. (Senior Manager)
• Licensed to practice law, with a minimum of 10 years’ experience. (Manager)
• Exceptional research and writing skills.
• Excellent professional and academic credentials.
• Strong interpersonal and communication skills and a commitment to professionalism and collegiality.
• Ability to confidently interact with senior business leaders.

Preferred:

• Knowledge of Consumer Financial Services law.

Targeted Compensation:

$150,000 - $212,000 base salary + an annual bonus plan. (Senior Manager)

$130,000 - $183,000 base salary + an annual bonus plan. (Manager)

This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders.

Benefits

• Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work

Our Company Values:

To be successful in this role, Team Members need to be:

• Positive by maintaining resiliency and focusing on solutions
• Respectful by collaborating and actively listening
• Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
• Direct by effectively communicating and conveying courage
• Earnest by taking accountability, applying feedback and effectively planning and priority setting

Expectations:

• Remain compliant with our policies processes and legal guidelines
• All other duties as assigned
• Attendance as required by department

Advice!

We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!

P.S.

We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!

Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person’s age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.

California Residents: Please clickherefor the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.

Play the video below to learn more about our Company culture.