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Convatec Group plc is a leading global medical technology company dedicated to providing innovative solutions for the management of chronic conditions.
Employee count: 5000+
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com
About ConvatecManages the team responsible for the review and evaluation of complaints, conducting medical evaluations for the purpose of evaluation and regulatory reporting determination of product complaints. Manages the team providing final review of complaints and initiates complaint closure. Position includes oversight of timely submission of initial and supplemental medical device reports (MDRs) to FDA as part of post market compliance activities within the complaint handling system.
This newly created remote position is focused on complaint evaluation, medical device reporting, vigilance submissions, and team leadership within the Infusion Care sector. The role will lead the team responsible for medical device and vigilance reporting, reviewing complaint investigations, and ensuring the prompt submission of Medical Device Reports (MDRs) in collaboration with Medical Safety, Regulatory Affairs, Manufacturing, and other relevant departments. The role involves performing quality checks of complaints and reports, as well as ensuring all required reports related to adverse event reporting are submitted on time to regulatory agencies, National Competent Authorities, and Notified Bodies.
Processes, investigates, and monitors trending and reporting of product defect complaints, serving as primary contact.
Aligns with Medical Safety and/or R&D on adverse events while addressing and expediting product complaints under the company's complaint policy and procedures, and ensures compliance with regulatory agencies reporting requirements.
Monitors complaint activity and provides suggestions to appropriate company authorities to modify existing manufacturing or packaging process and/or customer training processes, based upon pattern and related analyses.
Maintains unified product defect investigation operating procedures. Provides technical expertise to optimize complaint processing systems.
Maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the company's complaint handling procedure.
Tracks and evaluates effectiveness of corrective actions associated with product complaints and adverse events.
Experience in medical device, biomedical engineering or clinical care
Bachelor's degree in Science, Engineering or an equivalent qualification
Requires advanced knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. Responsibilities may include:
Working under limited supervision for non-routine situations and may be responsible for leading daily operations.
Training, delegating and reviewing the work of lower level employees.
Problems are typically difficult and non-routine but not complex.
Our transformation will change your career. For good. You’ll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you’ll be supported to bring them to life. There’ll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet.
This is stepping outside of your comfort zone.
This is work that’ll move you.
Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!
Full Time
Learn more about Convatec and their company culture.
What started in the laboratory of a brilliant scientist, Dr. James Chen, has evolved into Convatec, a symbol of innovation in the MedTech industry. Founded in 1978 as a division of E.R. Squibb & Sons, Convatec began its journey with the introduction of the Stomahesive® skin barrier. This revolutionary hydrocolloid adhesive transformed ostomy care, setting the stage for a legacy of innovation.
Over the years, our product portfolio has expanded significantly, encompassing advanced wound care, continence care, and infusion care products, like the renowned AQUACEL® and Hydrofiber® Technology. Convatec is not just about products; we provide holistic solutions that enhance patient care and improve outcomes, emphasizing our commitment to addressing chronic conditions. Today, with a dedicated workforce of around 10,000 colleagues and operations in almost 100 countries, we stand as a leader in healthcare solutions, ready to meet the challenges of the present and the future.
5000+ employees
1978
Karim Bitar
Employee count: 5000+
Employee count: 1001-5000
Employee count: 5000+
Explore the variety of open remote roles at Convatec, offering flexible work options across multiple disciplines and skill levels.
Employee count: 5000+
Employee count: 5000+
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Baxter International Inc. is a leading healthcare company dedicated to innovating products and therapies that save and sustain lives, primarily focusing on kidney care and intravenous solutions.
Gentell is the largest vertically-integrated wound care company in the world, dedicated to improving patient outcomes through efficient, affordable treatments.
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