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CCM Software Engineer

Consort Group
United States only

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Every moment counts. Especially those you live to the fullest. Welcome to Consort Group.

For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values.

This is your future team

Established in 2021, Consort Portugal supports the strategic offshoring choices of our clients, particularly in Europe, and brings our expertise in infrastructure services to the Portuguese market. With a team of around 45 employees, our Service Center based in Porto is developing a dynamic nearshore business, offering the French and European markets an environment of excellence and high potential.

CCM Software Engineer

This is your mission

Are you passionate about Customer Communication Management (CCM), industrial document design and scalable omnichannel communication platforms? Then this position is for you.

As a CCM Software Engineer, you will be responsible for designing, developing and maintaining components of our editique platform and ensuring its reliability and performance within our ecosystem.

Build side:

  • Analyse and design new models, features and modules for the editique platform based on business requirements and Agile user stories.

  • Develop high‑quality code (models, workflows, scripts, integrations) using modern technologies.

  • Produce detailed documentation (analysis, design, technical documentation, validation reports).

  • Perform unit and integration tests to ensure code quality and platform stability.

  • Contribute to continuous improvement initiatives, development standards and quality frameworks.

  • Participate in technical reviews, requirement reviews and specification writing.

Run side:

  • Ensure level 2 and 3 maintenance and support of the editique components.

  • Resolve technical incidents and problems raised by users.

  • Take charge of production support, ensuring compliance with SLA targets.

  • Maintain and enhance existing models, workflows and edition pipelines.

  • Estimate development workloads and contribute to planning activities.

  • Collaborate closely with support teams and business product owners.

  • Provide technical support, knowledge sharing and training to developers.

This is your background

You have at least 3 years of experience in demanding editique/CCM environments, from industrial document design to orchestrated mass‑edition workflows (paper and digital).
You enjoy solving complex problems, innovating and working in an environment where collaboration and technology go hand in hand.

This is your expertise:

  • Development skills: Java EE, JavaScript, REST, Python, Shell scripting.

  • Web & data technologies: HTML/HTML5, XML, SQL (Oracle preferred).

  • Operating systems: Linux.

  • Experience with editique tools (KWSoft Série M or Compart DocBridge is a plus).

  • Knowledge of industrial document modelers and omnichannel delivery pipelines.

  • Familiarity with the full Software Development Life Cycle (SDLC).

  • SCRUM Master certification is a plus.

This is how you work as part of a team:

  • Autonomous, organised and able to manage multiple tasks.

  • Strong analytical and problem‑solving mindset.

  • Curious, precise, methodical and proactive.

  • Excellent communication skills, both written and verbal.

  • Strong collaboration capability, including with teams using AI‑assisted tools.

  • Critical thinker with a spirit of synthesis.

Language Skills :

English - C1

French - C1

This is our commitment

At Consort Group, you are an expert who we support so that every assignment becomes a step that counts.

  • Attentive and human onboarding

  • A truly hands-on management style

  • Continuous training opportunities

  • Concrete commitments: inclusion, equality, solidarity

  • A comprehensive HR package: health insurance, TR card, CSE, pension plan

  • A culture of feedback and meaningful projects

The recruitment process:

  1. An initial phone call with our recruitment team

  2. An HR interview and a job interview with a business engineer

  3. A test or technical interview with one of our experts

  4. A final meeting with your future manager or project manager

  5. And if we're a good fit, we'll get started together

Good to know

Location: Portugal
Contract: Permanent
Remote work: Full Remote
Job category: IT / Software Engineering / Editique – CCM

What you will do here, you won't do anywhere else.

This moment is yours.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Experience

3 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours
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