Project Manager

The Project Manager is responsible for overseeing the successful completion and delivery of all assigned projects within their specified timelines, budgets, and scope.

Requirements

• Provides support to cross-functional teams, with a high attention to detail
• Research, analyzes, and documents findings
• May coach and review the work of other team members
• Collects and manages requirements from all stakeholders for each assigned project
• Creates and maintains detailed business project plans and status reports
• Ensures task lists and timelines for projects exist and are updated and reviewed
• Obtains updates from all project participants and covers the plans during calls with a special focus on upcoming milestones, missed dates, and project risks
• Organizes project meetings and ensures appropriate documents are prepared and updated for these meetings
• Serves as a main point of contact for various business units to ensure teams remain in synergy
• Manages project management of service offerings/launches/changes throughout implementation
• Identifies and presents innovative and creative service solutions
• Identifies business and operational requirements based upon the objectives of each service
• Coordinates and builds strong working relationships with cross-functional teams
• Motivates people involved in the project to complete tasks on time
• Identifies gaps, pain points, and opportunities for change
• Makes recommendations based on facts and validation at a qualitative and quantitative level using multiple sources
• Monitors internal processes for efficiency and validity during pre- and post-project execution