Accelerator Success Coach

Responsibilities

• Report to the Head of Emerging Client Success and directly support the clients of the Community Boost Accelerator Program.
• Offer expert guidance and personalized support to nonprofit Accelerator members, helping them understand and optimize marketing channels such as Meta Ads, Google Ads, Email, Landing Pages, Analytics, and more.
• Develop and maintain ongoing relationships with Accelerator members.
• Facilitate productive discussions, encourage mutual learning while building an engaged community.
• Conduct weekly marketing office hours to answer members' questions and provide solutions to channel-specific issues or concerns. Be readily accessible and responsive to members' needs.
• Conduct thorough onboarding calls with all new members, familiarizing them with our program and its resources.
• Collaborate with members to build out their marketing strategies based on their goals and vision.
• Provide strategic direction and feedback to ensure their success.
• Responsible for providing a great client experience to drive client satisfaction

Qualifications

• 1–2 years of hands-on experience in nonprofit digital marketing, with exposure to:
Google Ad Grant strategy and execution.
Meta Ads campaign setup and optimization.
Peer-to-peer fundraising and donor engagement tactics.
Fundraising best practices across digital channels.
• Working knowledge of HubSpot, including contact management, email campaigns, and reporting.
• Genuine enthusiasm for teaching and coaching others, with a collaborative and supportive approach.
• Strong written and verbal communication skills, with the ability to simplify complex concepts and tailor messaging for diverse audiences