United States onlyAbout the Role
The Hyperscale Infrastructure team is growing and seeking a Systems Engineer to provide technical expertise and support for internal teams and external customers. As an integral member of the sales organization, you will represent our solutions, deliver technical assistance, and enable sellers and partners. The ideal candidate will already be located in the Pacific Northwest, Texas or Virginia.
How You’ll Help Us Connect the World
In this role, you will provide pre-sales and post-sales support, including product information, installation guidance, and quality troubleshooting. Key responsibilities include:
- Partner with sales and marketing teams to deliver technical support throughout the sales cycle, including customer visits when specialized expertise is required.
- Develop and update fiber training presentations for end-users and consultants to drive adoption of CommScope’s Data Center solutions.
- Share technical insights and contribute new materials to the broader technical community.
- Serve as a liaison between Hyperscale customers and engineering/manufacturing teams, ensuring timely communication and resolution of technical requests.
- Collaborate with engineering and product management on new product design and development, focusing on application support.
- Create on-site warranty certification documentation to verify compliance with CommScope installation guidelines.
- Provide training for installation partners and end-users.
- Support product literature maintenance by identifying inconsistencies and errors.
- Assist sales and marketing with technical content creation, including articles, advertising materials, and design guides.
Required Qualifications
- 8+ years of experience (10 years preferred) in structured cabling design and installation for mid-to-large Data Centers.
- Strong knowledge of Data Center functional areas (MDA, HDA, EDA, ZDA, EF) and industry trends.
- Ability to travel up to 30%, including internationally.
- Excellent communication and presentation skills.
Preferred Qualifications
- Certifications such as BICSI RCDD, BICSI DCDC, or other Data Center design credentials.
- Familiarity with structured cabling standards (ANSI/TIA 568, ISO 11801, ANSI/TIA-942-A).
- Bachelor’s or Master’s degree in Electronics, Telecommunications, or Computer Science.
- Solid understanding of LAN/WAN systems and physical media requirements, including wireless applications.
The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, 10 days paid vacation (prorated based on start date), and other leave options. Compensation ranges from $139,000-$205,000 annually.
What Happens After You Apply:
Learn how to prepare yourself for the next steps in our hiring process by visiting https://jobs.commscope.com/content/How-We-Hire/?locale=en_US
Why CommScope?
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables groundbreaking discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside forward-thinking, hardworking, and caring people who strive to create what's next…..come connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com.
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