Technical Support Analyst (US Shift)

Clarivate is a leading global provider of transformative intelligence. Our mission is to fuel the world's greatest breakthroughs by providing enriched data, insights, analytics, workflow solutions, and expert services. We support institutions and organizations in the areas of academia and government, life sciences and healthcare, as well as intellectual property, ensuring they have the analytical tools necessary to make informed decisions and realize their full potential.

Founded in 1864, Clarivate has evolved significantly through its various acquisitions and integrations, including the notable acquisition of ProQuest in 2021, which expanded our offerings and clientele. Our flagship products include the Web of Science, which is foundational in bibliometric analysis and tracking academic publication impact through its comprehensive citation indexing. Our Cortellis product suite offers cutting-edge intelligence in drug development, regulatory compliance, and competitive landscape assessment, catering to entities in the pharmaceutical and biotech industries. With more than 12,000 employees operating in over 40 countries, Clarivate is dedicated to providing innovative solutions to help our clients navigate the complexities of research, intellectual property, and market trends, empowering them to think forward.