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ClarioCL

Instructional Designer

Clario is a leading healthcare research and technology company that enhances clinical trial management through comprehensive endpoint solutions and scientific expertise.

Clario

Employee count: 1001-5000

Costa Rica only

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Instructional Designer

The Instructional Designer plays a key role in developing and maintaining a role‑based learning curriculum that supports our customers’ training needs. In this role, you will collaborate closely with a Senior Instructional Designer, subject matter experts, and cross-functional teams to design, build, and deliver high-quality instructor-led, virtual, and eLearning content. Your work enables customers to confidently engage with our products and supports Clario’s mission to unlock better evidence through exceptional training experiences.

What We Offer

Competitive compensation, plus:

  • Medical, dental, and vision coverage
  • Flexible and paid time off
  • Tuition reimbursement
  • Employee assistance and wellness programs

What You’ll Be Doing

  • Support the Sr. Instructional Designer in creating and maintaining a role‑based training curriculum across instructor‑led, web‑based, and eLearning modalities.
  • Conduct needs analyses, develop high‑level and detailed designs, and create training content from concept through final production and rollout.
  • Partner with internal teams and clients to gather training requirements and ensure content aligns with study, product, and protocol objectives.
  • Produce raw content and collaborate on eLearning, video‑based training, and other digital learning assets.
  • Work closely with Engineering and Product Management to integrate product updates and new features into training materials.
  • Schedule and deliver customer training sessions via web‑based platforms.
  • Manage content repositories, version control, and reusable development processes that support new product launches.
  • Drive continuous improvement by participating in beta testing and incorporating stakeholder feedback into training materials.

What We Look For

  • BA/BS degree or equivalent practical experience
  • 1–2 years of experience designing and developing technical training content using instructional design methodologies
  • Proven ability to create content for multiple delivery methods, including virtual, instructor‑led, and self‑paced eLearning
  • Strong proficiency with course‑authoring tools such as Articulate, Captivate, Flash, Microsoft PowerPoint, Word, and Visio
  • Excellent written and verbal communication skills; strong analytical and problem‑solving abilities
  • Demonstrated success collaborating cross‑functionally and managing projects from concept to completion
  • Ability to learn technical products quickly using pre‑release documentation/software
  • Experience with virtual delivery platforms (e.g., Adobe Connect) preferred

At Clario, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life‑changing therapies to patients faster.

Clario is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

Costa Rica +/- 0 hours

About Clario

Learn more about Clario and their company culture.

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At Clario, we understand that our customers face challenges in conducting clinical trials that yield reliable evidence while ensuring safety, efficacy, and quality of life for patients. This is why we leverage our 50+ years of clinical trial data management expertise to drive innovation and deliver dependable solutions. Our primary aim is to empower pharmaceutical, biotech, and medical device companies to transform lives by providing the richest clinical evidence available.

We specialize in endpoint technologies and comprehensive management services for clinical trials, supporting over 26,000 studies in more than 100 countries. Our solutions integrate deep scientific expertise with advanced technology, ensuring accurate data collection and analysis. With our unmatched operational scale and global reach, we facilitate seamless trial execution, enhance patient engagement, and ensure adherence to regulatory standards. At the heart of our mission is a commitment to not only improve data reliability but also elevate the patient experience, making their health and well-being our top priority.

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Clario

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