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Citrus SystemsCS

Knowledge Base AI Engineer

Join us to build iGaming platforms together. We are Citrus Systems and we strongly believe that everyone deserves to be able to work in a low-stress environment, take a walk during working hours, or stay at home when they feel like it.

Citrus Systems

Employee count: 51-200

Serbia only

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Hello there, thanks for paying attention to our vacancy and let us introduce ourselves.

We are an IT company occupying a remarkable place in marketing, gaming, and financial segments of the iGaming industry. Our products are successfully implemented in European, African, and Latin American markets.

Ever since we first started, we have been driven to find the best solutions in everything we do. At the same time, we have been creating strong connections worldwide, which have helped us establish our presence in the industry.

We are looking for a Knowledge Base AI Engineer to design and build a next-generation hybrid knowledge system that combines the power of Large Language Models (LLMs) with structured ontologies to automate complex business processes.

This role is ideal for a strong software engineer who enjoys working across different layers of the stack, is comfortable navigating ambiguity, and has a sharp eye for detail.

Here are a few reasons to join us:

  • competitive salary and constant encouragement for your efforts and contribution (annual salary review);
  • rapid growth(junior to CEO is a familiar journey for our company. We value business results and individuals eager to raise the bar. As an employer we provide supportive space to pursue your ideas);
  • we are taking care of the overall well-being of our people by providing private health insurance and Fit Pass for all;
  • work-life balance(25 working days of paid vacation, flexible schedule, corporate events, and team-building activities);
  • modern and comfy office (easy-to-get office in new business center with a spectacular view, free fruits, and snacks in the office, playroom with billiard, tennis table, and PlayStation);
  • we like to celebrate special days and have fun at our corporate events, and team-building activities, and we have special vouchers for our people's birthdays so you can enjoy your special day.

Key Responsibilities

  • Architect and deploy a hybrid AI knowledge base, integrating dynamic inference logic with structured ontology frameworks
  • Design and implement advanced Retrieval-Augmented Generation (RAG) pipelines using diverse retrieval strategies
  • Build and orchestrate agentic and multi-pass reasoning workflows with advanced prompt engineering techniques
  • Develop data ingestion and processing pipelines, including OCR, table parsing, and intelligent chunking of unstructured data
  • Model complex business domains into structured ontology systems

Profile Requirements

Core Programming & AI Stack

  • Proficiency in Python and/or Clojure

Database Expertise

Understanding of key database paradigms:

  • Graph databases (e.g., Memgraph, Neo4j)
  • Vector databases (e.g., Weaviate, Pinecone, pgvector)
  • Relational databases (PostgreSQL)

Systems Engineering & DevOps

  • Experience with:Version control systems (Git)
  • Linux command line
  • CI/CD pipelines (GitHub / GitLab)
  • Containerization (Docker)
  • System communication protocols (HTTP, sockets, shell)

Holistic Engineering Mindset

  • Strong problem-solving skills and adaptability
  • Ability to learn new tools quickly
  • Preference for solid engineering fundamentals over tool-specific knowledge

Nice to have:

  • Interest or experience in symbolic AI and functional / logic programming (Lisp, Scheme, Prolog, OWL)
  • Experience deploying local LLM inference systems (vLLM, Ollama)
  • Familiarity with LLM evaluation frameworks (DeepEval, Ragas)
  • Experience in MLOps or building data-intensive pipelines
  • Understanding of metadata-driven systems
  • Knowledge of Pathom (Clojure)
  • Experience building static analysis systems

From our part, we are ready to provide you with our full and comprehensive support in order to cope with this list of tasks successfully. Our Gaming Platform Technical Department is waiting for you to become a part of it!

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

Serbia +/- 0 hours

About Citrus Systems

Learn more about Citrus Systems and their company culture.

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Join us to build iGaming platforms together. We are Citrus Systems and we strongly believe that everyone deserves to be able to work in a low-stress environment, take a walk during working hours, or stay at home when they feel like it. We have been based in Belgrade for more than 5 years, and we are especially proud of our multinational team and international projects.

This is how we roll. We live by this motto, and we believe that working efficiently is the guarantee of success. Every one of our employees is equally dedicated to this aim, so we can maintain a low-stress environment. Focusing on every task gives us more free time and the liberty to choose how to spend it. Building trust among our people means more freedom, responsibilities, and rewards. We save time with maximal optimization of procedures and approvals. Work-life balance is our main belief, and we offer our people the support they need to maintain it. We cherish tolerance and live without prejudice. Everyone is welcome in our diverse team, and we nurture open communication and transparency so everyone can share ideas and concerns.

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Citrus Systems

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