FT - Customer Support Representative (Work From Home)
ChowNow is a tech-forward online ordering platform designed to support local restaurants, providing commission-free services that streamline takeaway and delivery operations.
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[Customer Service / Remote] - Anywhere in U.S. / Generous Pay / Rock solid medical, dental, and vision plans / "Best Place to Work" winner - As a Customer Support Representative, you will: Provide exceptional customer support through phone, email, and chat; Respond promptly to customer inquiries and resolve issues in a timely manner; Troubleshoot technical problems and assist customers with navigating our online ordering platform; Educate customers on product features and promotions; Document and escalate complex issues to the appropriate teams for resolutionHiring Immediately >>
About the job
Apply before
Posted on
Job type
Full Time
Experience level
Entry-level
Location requirements
Hiring timezones
United States +/- 0 hoursJob categories
About ChowNow
Learn more about ChowNow and their company culture.
ChowNow is a technology company dedicated to empowering local restaurants to grow and succeed in a highly competitive market. Founded in 2011 by Christopher Webb and Eric Jaffe, ChowNow provides an innovative platform for online ordering that supports over 22,000 independent restaurants. By focusing on commission-free solutions, ChowNow enables restaurants to keep more profits while simplifying the takeout and delivery process.
The company's services include customizable online ordering, branded mobile apps, and integrated marketing tools that help restaurants enhance customer relationships and drive repeat orders. ChowNow is distinct in that it eliminates the complexity of managing multiple ordering systems by centralizing orders from its platform alongside other third-party delivery services, thus allowing restaurant customers to enjoy seamless and efficient service.
ChowNow
Company size
201-500 employees
Founded in
2011
Chief executive officer
Kanika Soni
Markets
Employees live in
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