Technical Program Manager, Core Services (Front End / Economics)

About The Role

• The Economics and Frontend teams are experiencing significant growth in both size and complexity. In this role, you will support both Frontend and Economic teams with planning their team-level OKRs, building the plans, monitoring & controlling these plans, while supporting & coaching EMs in an Agile environment. You will be working across numerous cross-functional teams, working closely with Product Managers and Engineering Managers to ensure on-time product launches.

Your Impact

• Closely work with Engineering Teams to develop team and cross-team plans to deliver quality products or services
• Serve as the primary interface and point of contact for the program’s performance, schedule, quality, and technical issues
• Build, develop, and grow any stakeholder relationships vital to the success of the program
• Reviews and collaborate with Engineering Team on technical approach, level of effort estimates and feasibility
• Develop and maintains plans including schedules, cross team dependencies and milestones using tools such as JIRA / Confluence
• Drive the planning, execution, and controlling of the Program
• Ensure quality and timely delivery of deliverables
• Support the development of ambitious quarterly objectives and key results (OKRs)
• Ensures that program objectives and key results (OKRs) are met in the most efficient manner
• Ensure commitments are being satisfied against the schedule by team members and stakeholders and developing mitigations and escalating schedule risks and issues
• Develop and communicate strategies, goals, and objectives as well as program status and health to stakeholders and leadership
• Develop repeatable processes to scale the team
• Develop strategies to improve the Program’s delivery efficiency
• Manage program risks and conditions, and facilitate development of mitigation strategies
• Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development.

Requirements

• 5-10+ years of experience in the domain of Software-as-Service, Cloud computing or Blockchain
• 5-10+ years of demonstrated Agile TPM experience, across multiple globally dispersed cross functional Agile Teams
• Expertise with the use of JIRA roadmapping, dashboarding, and advanced features
• Excellent written and verbal communications

Preferred Requirements

• Experience maturing Teams Agile Practices
• Experience working in an async / remote-first environment across time zones
• Agile / Program Management Certifications such as SAFe, PMP, PgMP
• Prior experience with Blockchain/Smart Contracts/Web3
• Technical experience (was a Software Engineering at some point)
• Understanding of Containers, K8s, CI/CD pipelines