United States onlyThe Temp Call Center Agent role is temporary and within a fast-paced environment. Responsibilities include processing client requests, providing first-level support, and troubleshooting service issues. Agents are expected to communicate clearly and maintain a high standard of accuracy.
Requirements
- Quickly and accurately document calls and customer information.
- Resolve service tickets to determine best resolutions.
- Communicate updates to clients and technicians.
- Accurately process email and service requests.
- Maintain confidentiality and patience with customers.
Benefits
- Flexibility to adjust schedule, taking into account PTO coverage.
