Remote Workforce Management Planning Analyst

The 700 Club Prayer Center is seeking a Workforce Management Planning Analyst to analyze contact and staffing data, forecast contact volumes, and produce staffing plans to meet client activities and business demands.

Requirements

• BA/BS in Business or Mathematics or equivalent work experience
• 2+ years' experience in a contact center environment involving an administration or operational function
• 1+ years' experience using WFM enterprise software preferred

Benefits

• Competitive salary
• Healthcare for full-time positions
• Benefits package