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Call 4 HealthCH

Client Account Manager - GPO Relations

Call 4 Health is a leading medical call center and nurse triage service provider, delivering compassionate, 24/7 patient access solutions to healthcare facilities nationwide.

Call 4 Health

Employee count: 501-1000

United States only

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Call 4 Health is seeking an experienced and proactive Account Manager to support and grow one of our key client relationships within the Group Purchasing Organization (GPO) space. This role will focus on managing the day-to-day relationship for one primary GPO account while helping expand visibility and opportunities across the account’s broader member network.

Requirements

  • 3-5+ years of experience in account management, client relationship management, business development support, or a similar client-facing role.
  • Experience in healthcare, healthcare services, patient access, call center operations, or outsourced services strongly preferred.
  • Strong organizational skills with the ability to manage multiple projects, contacts, and follow-up items at once.
  • Strong working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, along with Microsoft Teams and other standard business systems and software used in a professional environment.
  • Ability to work independently, take initiative, and operate effectively without significant hand-holding.
  • Strong written and verbal communication skills.
  • Experience creating presentations, client-facing materials, and professional email communications.
  • Experience using CRM systems, preferably HubSpot.
  • Ability to think strategically within an assigned account while also handling day-to-day execution and follow-through.
  • Strong problem-solving skills and a proactive, solutions-oriented mindset.
  • Familiarity with AI-powered tools and a willingness to learn and adapt to emerging technologies that support efficiency, communication, reporting, and overall business operations.

Benefits

  • Comprehensive benefits package including health, dental, vision, PTO, and more.

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Call 4 Health

Learn more about Call 4 Health and their company culture.

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At the heart of Call 4 Health is a deeply personal story that shapes every interaction we have. Our journey began in 1997, born not from a business plan, but from a son's devotion to his mother. Joseph Pores, our Founder and CEO, experienced firsthand the frustration and helplessness of trying to reach healthcare providers after hours while caring for his terminally ill mother. That 'heart-wrenching incident' ignited a mission: to ensure that no patient or family member ever feels that same disconnection again. We are 'The Compassionate Call Center,' a title we wear with pride and responsibility.

Our culture is built on the belief that we are more than just a service provider; we are an extension of the compassionate care that healthcare professionals provide. We view our team not merely as employees, but as the 'Call 4 Health Family.' This family atmosphere fosters a supportive environment where empathy, integrity, and excellence are the norms. We understand that behind every call is a person in need—a mother, a father, a child—and we treat them with the same level of care we would want for our own loved ones.

Innovation meets compassion in everything we do. While we utilize state-of-the-art technology to ensure efficiency and reliability, we never lose sight of the human element. Our team of dedicated professionals, from patient care representatives to licensed nurses, is empowered to deliver 'Compassion, Innovation, and Excellence' in every interaction. We are committed to transforming the patient experience, bridging the gap between patients and providers with a touch of humanity that defines who we are. At Call 4 Health, we don't just answer phones; we answer the call for better, more compassionate healthcare access for all.

Tech stack

Learn about the tools and technologies that Call 4 Health uses to build, market, and sell its products.

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Call 4 Health employees can create an account to update this tech stack.

Employee benefits

Learn about the employee benefits and perks provided at Call 4 Health.

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Paid Time Off (PTO)

Paid vacation and sick leave.

Flexible Schedule

Flexibility in work schedules.

Healthcare

Comprehensive health insurance coverage.

401(k)

Retirement savings plan with investment options.

View Call 4 Health's employee benefits
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Call 4 Health

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