Director of CA Property Product

POSITION SUMMARY

The Director of Product manages the Product staff and is responsible for analyzing and developing product recommendations, including Underwriting guidelines, to ensure a reasonable rate of return for the member carriers. The Director will use data and insights to develop new business strategies and reporting.

PRINCIPAL DUTIES & RESPONSIBILITIES

• Manage and oversee the Product function and serve as the primary decision maker, ensuring compliance.
  • Manage, coach and train Product team. Oversee hiring, counseling, and performance appraisals.
  • Conduct Staffing Analysis based on Product workload.
  • Coordinate with the Product team to integrate changes in policies, coverage or other underwriting rules.
  • Assist in the annual budget preparation and analysis.
  • Oversee research, analysis, and testing of product changes, roll outs, and channel enhancements.
  • Oversee Underwriting Rate and Rule manuals, policy forms, Dec pages, disclosures, applications and notices.
  • Collaborate with actuarial staff to prepare state rate, rule and form filings and respond to state insurance department inquiries.
  • Oversee research and analysis to provide product and guideline recommendations.
  • Facilitate ad-hoc analysis on specified or varied metrics.
  • Analyze metrics regarding Underwriting practices and recommend efficiencies in work processes and vendor/internal tools.
  • Create presentations to support rate changes and other strategic decisions.
  • Lead and collaborate with other departments, to improve underwriting processes and performance results.
  • Ensure timely and accurate application of all underwriting, premium, and policy compliance guidelines and processes supported by meaningful measurements and regular reporting of results.
  • Performs additional duties and/or special projects as required.

EDUCATION & EXPERIENCE

• Bachelor’s Degree required.

• 10+ years of experience in a Product role with California property product required.
  • 5+ years of experience managing Product personnel
  • Strong working knowledge of P&C policy contracts.
  • Knowledge of ISO homeowners, dwelling property and commercial property insurance policy language and procedures is a plus.
  • Strong understanding of rate making principles and processes.
  • Skilled in research and analysis, forming a business case, recommending process improvements, implementing product changes.
  • Ability to work autonomously and is self-directed in accomplishing deliverables.
  • Excellent verbal/written communication skills, including ability to make effective presentations.