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bunny.netBU

Open Application: Technical Support Talent Pool

Bunny.net is a leading content delivery network focused on accelerating internet performance while providing reliable and innovative solutions for developers and businesses.

bunny.net

Employee count: 51-200

PH, SG + 2 more

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We're building a talent pool for support engineers who've worked on the front lines of performance, reliability, and security and who care about solving real problems, not just closing tickets.

Requirements

  • 2+ years of experience in technical support for CDN, edge infrastructure, performance, or related technologies
  • Familiarity with DNS, CDN, SSL/TLS, load balancing, and VOD
  • Debugging experience with tools like traceroute, curl, MTR, etc.
  • Working knowledge of HTML, CSS, and HTTP protocols
  • Understanding of security best practices in production environments
  • Analytical problem-solving mindset with strong attention to detail
  • Excellent written and spoken English
  • Strong communication skills and ease with working cross-functionally
  • A continuous learning mindset and genuine care for customers

Benefits

  • Meaningful benefits
  • Culture that puts people first

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United Kingdom +/- 0 hours, and 3 other timezones

About bunny.net

Learn more about bunny.net and their company culture.

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Bunny.net is on a mission to help build and accelerate the internet of tomorrow. They obsess over customer experience and strive for constant innovation, with the goal of providing a faster, safer, and more reliable internet for billions of people worldwide. Since its inception in 2014, Bunny.net has transformed from a simple content delivery network (CDN) into a comprehensive solution that empowers developers and companies to deliver their content effectively, without breaking the bank. With over 50,000 active customers and powering more than a million websites, Bunny.net has established a strong presence in the global CDN market.

The foundation of Bunny.net lies in its dedication to relentless innovation, enabling their clients to stay ahead of the curve. Their extensive range of products includes high-speed CDN services, powerful storage solutions, and advanced video streaming capabilities. They operate with core values such as embracing diversity, transparency, kindness, and a commitment to continuous improvement. As a fully remote company, Bunny.net offers flexible working arrangements, competitive salaries, and a robust support system for employee wellness, ensuring that their team is empowered to contribute to the company mission effectively.

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bunny.net

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