Spanish Bilingual Customer Support Representative - ZR_29809_JOB

This is an exciting opportunity to become the voice of multiple successful service brands while working remotely with a professional, growth-oriented team. As a Customer Service Representative, you'll handle inbound calls for established HVAC and plumbing companies, using advanced Service Titan CRM technology to book appointments and provide exceptional customer service in both English and Spanish.

Requirements

• Experience: Minimum of 3 years of customer service or call center experience with proven track record
• Technical skills: Experience with CRM software systems, preferably Service Titan or similar appointment scheduling platforms
• Availability: Flexible schedule availability including evenings, weekends, and various shift times
• Communication: Excellent phone etiquette, professional demeanor, and strong verbal communication skills
• Multitasking: Ability to handle high call volumes while maintaining accuracy and customer satisfaction
• Industry preference: Previous experience in service industries or appointment scheduling is highly valued

Benefits

• HMO Coverage for eligible locations
• Permanent work-from-home
• Immediate hiring
• Steady freelance job