Alarm Monitoring Representative responsible for monitoring sophisticated alarm systems, responding to security alerts, and providing customer support across the Caribbean.
Requirements
- Excellent English communication skills
- Customer service or call center experience
- Ability to work consistently during night shift hours
- Comfort with technology and ability to learn new software systems quickly
- Professional demeanor with capability to remain calm during emergency situations
- Flexibility to occasionally work different shifts for coverage needs
- Own computer/laptop capable of running monitoring software
- Strong attention to detail and ability to multitask effectively
- Commitment to maintaining confidentiality and security protocols
Benefits
- HMO Coverage for eligible locations
- Permanent work-from-home
- Immediate hiring
- Steady freelance job
