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Boulder CareBC

Senior Director, Chief of Staff

Boulder Care offers compassionate telehealth addiction treatment dedicated to helping individuals overcome substance use disorders.

Boulder Care

Employee count: 51-200

Salary: 140k-160k USD

United States only

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About Boulder

Boulder Care is an award-winning digital clinic for addiction medicine, recognized for both innovation and high-quality patient care. Founded in 2017 by CEO Stephanie Strong, our mission is to improve the lives of people with substance use disorders through compassionate, evidence-based care.

We provide Boulder patients with a fully virtual, multidisciplinary care team—including medical providers and peer recovery specialists—who deliver personalized treatment, including medication for opioid use disorder (MOUD) and ongoing support. Our approach is grounded in clinical excellence, patient-centered care, and a commitment to reducing barriers to recovery. Boulder partners with leading health plans, employers, and community organizations to ensure that our services are accessible and covered for the people who need them most.

Named by Fortune as one of the Best Workplaces in Healthcare, Boulder fosters a culture of kindness, respect, and meaningful work that delivers outstanding patient outcomes and moves the addiction medicine industry forward.

About This Role

The Senior Director, Chief of Staff is part of Boulder’s senior leadership team. This role is a force multiplier for the executive team—ensuring clarity, alignment, and disciplined execution as Boulder scales its impact.

The Chief of Staff is a high-impact and deeply trusted leader, operating across growth, strategy, finance, operations, and culture. You’ll help translate vision into action, serve as connective tissue across the organization, and act as a confidant and thought partner to execute the priorities of the CEO and COO. This is a unique opportunity to shape the growth of a mission-driven healthcare company while amplifying the effectiveness of its leadership.

Core Responsibilities

Strategic Prioritization and Execution

  • Translate the company vision into clear, actionable plans, supporting leaders in planning, communication, and implementation
  • Lead organizational goal-setting and OKR processes, ensuring buy-in and alignment across departments
  • Spot gaps, risks, and redundancies early—and drive solutions
  • Using data dashboards and senior leadership operating rhythms, ensure disciplined execution against Boulder’s key performance metrics

Cross-functional Communication and Influence

  • Act as a trusted proxy for the CEO and COO in critical internal and external meetings
  • Ensure seamless communication across the executive team, board, and broader organization
  • Help translate company performance into board and market-facing materials with compelling storytelling and data
  • Handle sensitive updates (organizational changes, legal and financial reports, etc.) with discretion, using excellent judgment about how information is cascaded
  • Support CEO and COO in preparing for external thought leadership opportunities including media interviews and speaking engagements
  • Build alignment and influence across teams without relying on formal authority

Organizational Design and Leadership Leverage

  • Support executive hiring, onboarding, and leadership development
  • Implement systems that improve decision-making, accountability, and collaboration
  • Ensure leadership time is focused on the highest-value activities
  • Act as an extension to the Office of the CEO where leadership influence is most needed
  • Lead, coach, and develop the Office of the CEO team members

Required Experience and Qualifications

  • 8+ years of professional experience, with 3+ in a people leadership role within a startup, ideally in a growth, operations, or strategy role
  • Proven ability to lead cross-functional initiatives in dynamic, fast-paced environments
  • Exceptional communication skills—written, verbal, and interpersonal
  • Trusted advisor mindset, with discretion, judgment, and empathy
  • Deep passion for Boulder’s mission and commitment to improving health outcomes

Nice to Have but Not Required

  • A Master of Business Administration degree

Work Environment

  • This is a fully remote role, with a strong preference for candidates currently based on the West Coast (U.S.)
  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time
  • Office Requirements: Boulder teammates working with sensitive information must have a dedicated, private workspace with a lockable door and high-speed internet to maintain a secure, distraction-free environment, ensuring compliance with HIPAA and confidentiality standards
  • Boulder Care employees are free to use our riverfront HQ located in Portland, OR whenever they would like

Expected Hours of Work

This is a full-time position expected to work between Monday through Friday during standard business hours.

Compensation

The starting pay range for this position is $140,000–$160,000; base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including equity grants in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave).

Some of Boulder’s Amazing Benefits

  • Contribution to meaningful, life-saving work!
  • Comprehensive medical, dental, vision, and short-term disability benefits designed to take care of our employees and their families
  • Mental Health Services via insurance coverage, including Talkspace, and EAP for continuous care
  • 4 weeks of vacation accrued per calendar year with a tenured increase to 5 weeks at 2 years of employment
  • Sick leave accrued at 1 hr for every 30 hrs paid
  • 9 Paid Holidays per year
  • 12 weeks of 100% paid parental leave for the birth or adoption of a child (after 6 months of employment)
  • 401(k) retirement savings
  • Remote-friendly with hardware provided to complete your work duties

Our Values

  • Patients always come first
  • Our opportunity is also our duty
  • Move the industry forward, follow the data
  • Facts to change minds, empathy to change hearts
  • Turn bold ideas into even bolder action
  • Strong individuals, stronger together
  • Boulder Care recognizes the value that lived experience can provide to our organization, community, and patients. Applicants with lived experience and/or training as a peer recovery specialist are encouraged to apply

Boulder Care believes the people who manage our product and team should be representative of those who use the platform. This includes people from backgrounds that are historically underrepresented in the industry. We celebrate differences and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, citizenship, marital status, disability, gender identity or veteran status. If you are a qualified person with a passion for what we do, please apply!

About the job

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Job type

Full Time

Experience level

Salary

Salary: 140k-160k USD

Experience

8 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Boulder Care

Learn more about Boulder Care and their company culture.

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At Boulder Care, we are committed to transforming the landscape of addiction recovery by providing telehealth services that truly care for individuals struggling with substance use disorders (SUD). Our online addiction treatment is grounded in kindness, respect, and unconditional support, ensuring that our patients receive the care they deserve. Our approach includes treating both opioid use disorder (OUD) and alcohol use disorder (AUD), emphasizing a compassionate methodology rooted in evidence-based practices.

Our dedicated care teams comprise addiction medicine specialists and professionals with lived recovery experience. This unique composition allows us to create customized treatment plans for each patient, based on the specific goals they set for themselves. We recognize that what matters to our patients is of utmost importance, and we provide unwavering support to help them navigate their recovery journey on their terms. At Boulder Care, our aim is to empower individuals by delivering holistic addiction treatment that promotes health and well-being in the most effective and convenient way possible.

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Boulder Care

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