United States onlyWho is Blueprint?
We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.
What does Blueprint do?
Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.
Why Blueprint?
At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.
In This Role
In this role, you will act as a technical bridge between engineering teams, data systems, and business stakeholders. You will own the ticket triage and coordination process, ensure engineering changes move smoothly through delivery, and support the maintenance and enhancement of Power BI dashboards as data and processes evolve.
You will work closely with cloud engineers to remove blockers, clarify requirements, and ensure product data (such as SKUs) is complete, accurate, and available on time. This role combines technical program coordination, operational execution, and analytics support, requiring strong communication skills and a solid understanding of cloud engineering environments.
Responsibilities
- Own and manage daily ticket triage, prioritization, and coordination across engineering teams
- Act as the primary point of contact for technical and business issues from project initiation through delivery
- Coordinate cross-functional activities to ensure programs and projects are completed on schedule and within scope
- Support engineering change management, ensuring changes are properly reviewed, communicated, and implemented
- Create, review, and maintain functional and technical specifications used for implementation decisions
- Maintain and enhance Power BI dashboards, adapting to data model or process changes
- Track progress, risks, and dependencies, and provide clear status updates and reporting
- Collaborate with engineering teams to ensure SKU builders and downstream users have complete and timely data
- Support continuous process improvement related to ticketing, triage, and reporting workflows
Qualifications (Required)
- 2+ years of experience working in a cloud engineering or technical engineering environment
- 2+ years of hands-on experience with ticketing systems (ADO preferred) or PLM tools
- 2+ years of hands-on experience with Microsoft Power BI, including dashboard maintenance and updates
- 3+ years of experience in engineering change management, technical program management, or engineering operations
- Experience working closely with engineering teams and coordinating across multiple stakeholders
- Strong written and verbal communication skills, with the ability to translate technical details into clear updates
Preferred Qualifications
- Engineering degree or strong engineering-focused background
- Experience leading or facilitating regular syncs, triage calls, scrums, or workshops
- Working knowledge of cloud platforms and cloud-based data systems
- Experience with process improvement in engineering or operations environments
- Python or scripting experience, especially for analytics, automation, or BI workflows
- Exposure to AI-enabled analytics or data-driven operational workflows
Salary Range
At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $80,000 to $90,000 USD annually. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range.
Equal Opportunity Employer
Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.
If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com
Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:
- Medical, dental, and vision coverage
- Flexible Spending Account
- 401k program
- Competitive PTO offerings
- Parental Leave
- Opportunities for professional growth and development
Location: Remote
