Program Manager – Communications & Content Creation

Who is Blueprint?

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.

What does Blueprint do?

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

Why Blueprint?

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.

We are looking for a Program Manager to join us as we build cutting-edge technology solutions! This is your opportunity to be part of a team that is committed to delivering best-in-class service to our customers.

In This Role

In this role, you will be responsible for managing change communications that directly impact enterprise customers and end users worldwide. You’ll act as the bridge between engineering, marketing, and customer success teams, ensuring that new product features, updates, and changes are communicated with precision and clarity. By delivering timely and well-structured updates, you will help organizations prepare for upcoming changes, adopt new features smoothly, and maximize the value of their investment in the platform.

Your work will be highly visible—reaching millions of customers each day—and you’ll play a critical part in shaping how enterprises experience and adopt evolving technologies. Success in this position is measured by the quality, accuracy, and clarity of communications you produce, along with your ability to build strong cross-functional relationships and deliver against deadlines.

Responsibilities

• Manage change communications for enterprise customers through a centralized message hub.

• Partner with engineering and marketing program managers to craft timely, targeted, and actionable communications for new product features and updates.

• Create and update customer-facing content that is viewed by millions of users daily, ensuring clarity, accuracy, and alignment with organizational goals.

• Coordinate with stakeholders across multiple functions to ensure consistency in tone, messaging, and delivery.

• Handle multiple small-scale projects simultaneously, balancing priorities and deadlines without compromising on quality.

• Maintain strong attention to detail when editing, formatting, and publishing communications.

• Foster effective communication channels with partners via email, collaboration platforms, and meetings.

Required Qualifications

• Experience: 2–4 years of professional experience in communications, program management, or a related field.

• Technical Exposure: Minimum 2 years working with Microsoft 365 (or comparable enterprise SaaS platforms).

• Writing Skills: At least 2 years of technical writing or customer-facing content creation.

• Project Management: 2+ years of experience handling projects or coordinating deliverables across multiple stakeholders.

• Strong oral and written communication skills, with the ability to produce executive-level messaging.

• Demonstrated ability to manage multiple priorities under tight timelines.

• Attention to detail, ensuring communications are both accurate and actionable.

Preferred Qualifications

• Previous experience at a large enterprise software company or technology provider.

• Background in program or change management within a global, customer-facing environment.

• Experience with enterprise-scale communication tools and workflows.

• Demonstrated stability in career history (longer tenures, not multiple short-term roles).

Salary Range

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $80,000 to $85,000 USD/annually. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range.

Equal Opportunity Employer

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com

Blueprint believes in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:

• Medical, dental, and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Parental Leave
• Opportunities for professional growth and development

Location: Remote