We are seeking an experienced Project Manager specializing in Shopify Web Development and workflow automation (Zapier) to drive end-to-end delivery of our innovative digital commerce solutions. The ideal candidate is a proactive leader with strong analytical and communication skills, adept at coordinating between technical and business stakeholders to deliver seamless e-commerce experiences.
Key Responsibilities:● Manage end-to-end project lifecycles for Shopify-based e-commerce solutions.
● Coordinate closely with web developers, UI/UX designers, marketing teams, and business stakeholders to align business objectives with technical delivery.
● Design, document, and oversee implementation of workflow automation solutions using Zapier.
● Proactively identify and manage project risks, dependencies, and scope adjustments.
● Ensure project timelines and budgets are strictly adhered to, providing regular status updates to stakeholders.
● Maintain clear documentation of project requirements, workflows, automation processes, and integrations.
● Conduct regular review meetings, retrospectives, and stakeholder briefings.
Requirements
● Minimum 7+ years experience managing e-commerce web development projects.
● Proven experience in managing external development agencies and coordinating effectively with multiple stakeholders.
● Proven expertise in Shopify Plus and extensive hands-on experience with Zapier integrations and workflow automation.
● Strong understanding of web technologies, UI/UX principles, SEO, analytics integrations, and digital marketing.
● Exceptional project management skills, proficient with tools like Jira, Trello, Asana, Slack, and Monday.com.
● Demonstrated experience working remotely and coordinating distributed teams effectively.
● Implement AI-driven and API-based automation across order management, logistics, payments, and marketing to drive efficiency.
● Seamlessly integrate tools like GoKwik, Video Commerce, CleverTap, UniCommerce, Refersion etc. for streamlined operations.
● Implement and manage tools like Klaviyo, MoEngage, WebEngage, Product Bundles, Nector.ai, and Segment to enhance customer engagement.
● Ensure high performance, cybersecurity compliance, and real-time data tracking to maintain platform reliability and security.
● Develop AI-driven customer interactions with platforms like ZenDesk, Gorgias, Lime Chat and custom chatbots to enhance user experience.
● Utilize CDP platforms to create dynamic customer profiles, segment audiences, and personalize experiences for improved retention. ● Implement data-driven retention strategies, personalized email campaigns, and loyalty programs.
● Familiarity with security standards and compliance requirements, including GDPR, PCI DSS, and data encryption.
● Experience in content management, strategy formulation, and SEO optimization for e-commerce platforms.
● Knowledge and experience integrating inventory management systems, ERP solutions, and warehouse logistics with Shopify Plus.
Preferred Qualifications:● Certification in Project Management (PMP, Agile/Scrum).
● Previous experience working on high-traffic Shopify Plus projects.
● Familiarity with analytics tools (Google Analytics, Hotjar) and optimization tools (Optimizely, CrazyEgg).
● Understanding of customer retention strategies, A/B testing, and conversion rate optimization (CRO).
● Proficiency in middleware platforms like Zapier for automation and integrations.
● Experience with data privacy, security, and compliance standards in e-commerce. ● Strong leadership and cross-functional collaboration skills.
● Familiarity with data analytics, AI personalization, and predictive modeling.
● Excellent written and verbal communication skills.
● Prior experience in the personal care or beauty industry is a plus.
Benefits
- Opportunity to work remotely with flexible hours.
- Collaborate with a passionate, innovative team working on leading-edge digital commerce projects..
- Professional growth in an environment committed to innovation, continuous learning, and career development.
