Director, Services Portfolio

The Director, Services Portfolio leads the strategy, performance, evolution, and governance of our services portfolio and function that supports pre-sales scoping and delivery readiness. This leader ensures every offering is aligned to company objectives, customer outcomes, market trends, and delivery capabilities.

Requirements

• 10+ years in Professional Services, Product/Portfolio Management, or Solutions/Pre-Sales for B2B SaaS
• 5+ years leading managers and senior ICs
• AI-literate with demonstrated experience using AI-powered tools for market research, content generation, customer insights, workflow automation, and portfolio performance analysis
• Proven track record building and optimizing services portfolios and leading pre-sales solutioning/scoping at scale (enterprise + mid-market)
• Deep proficiency in GTM and launch execution, sales enablement, and creation of high-impact content (datasheets, decks, playbooks, SOW language)
• Data-driven operator with command of service KPIs, pricing/margin mechanics, and forecasting; comfortable with PSA/CPQ/CRM tools
• Executive-ready communication and cross-functional influence; skilled at translating insights into crisp decisions and standards
• Experience packaging repeatable services offers and accelerators; partner ecosystem exposure
• Change management and enablement leadership across global teams
• Drive continuous improvement and innovation—standardization, automation, accelerators, and reusable templates that reduce time-to-scope
• Strategic clarity: sets direction and measurable outcomes; ties portfolio bets to revenue and customer value
• Systems thinking: designs methods and tooling others can reuse; raises the organizational bar
• Talent builder: hires, develops, and retains high-performing managers/ICs; fosters a coaching culture
• Bias to action: moves from insight to standard quickly; measures and iterates

Benefits

• Work from Anywhere
• A Culture that Lives its Values
• Flexible Working Hours
• Open PTO
• Sabbatical
• Paid Parental Leave
• Opportunities for Growth
• Recognition
• Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance