Gcore is a global provider of infrastructure and software solutions for AI, cloud, network, and security, powering digital products used around the world. We're looking for a Principal Support Engineer (L3, Edge Network) to collaborate with leading technology partners and work on platforms that power digital experiences.
Requirements
- 5+ years of experience in Technical Support, Network Engineering, or Systems Engineering
- Strong understanding of CDN and Edge Network concepts (caching, PoPs, traffic routing)
- Solid networking knowledge (TCP/IP, HTTP/HTTPS, DNS, BGP, load balancing)
- Hands-on Linux/Unix administration and troubleshooting experience
- Experience with monitoring and log analysis tools (Grafana, Kibana, Splunk, etc.)
- Ability to analyse complex incidents and work effectively under pressure
- Strong communication skills in English (B2 or higher)
- Ownership mindset and strong problem-solving skills
Benefits
- Competitive compensation
- Flexible working hours and hybrid or remote options
- Private medical insurance for you and your family
- Extra paid vacation and sick leave days
- Support for life's important moments and celebrations
- Language courses to help you connect and grow
- Modern, welcoming offices with snacks, drinks, and entertainment
- Team sports and social activities
