Field Service Engineer

The Opportunity:

Type: Field-based (home-based) Hours: Monday-Friday, 7:30 AM - 4:00 PM (flexible)

About the Role

Avantor is seeking an experienced Field Service Engineer to join the UK Service team, covering a key territory in and around London. This is a field-based role focused on providing technical support across laboratory equipment, ensuring installation, maintenance, calibration, and repair activities are delivered to a high standard while maintaining strong customer relationships.

Key Responsibilities

• Install, service, and repair laboratory equipment across client sites
• Perform calibration, validation, and preventative maintenance
• Diagnose faults and resolve technical issues independently
• Deliver a high-quality customer experience on-site
• Provide technical guidance and support to customers
• Plan and manage service visits efficiently within the assigned territory
• Identify opportunities to support service and product offerings

Candidate Profile

• Degree or diploma in Electrical, Electronic, or Mechanical Engineering
• Minimum 3 years' experience in field service or technical support
• Strong electronic and electrical troubleshooting skills
• Experience working across multiple types of equipment or products
• Ability to work independently in a field-based role
• Strong customer-facing and communication skills
• Problem-solving mindset with the ability to learn new technologies
• Full, clean UK driving licence
• Willingness to travel across the assigned territory

Location Requirement

Candidates should ideally be based in or near the following areas:

• Surrey
• Buckinghamshire
• Hertfordshire
• Greater London

Proximity to these locations is important to ensure efficient travel and effective coverage of the customer base.

Additional Information

• Travel required across the South UK / London area
• Ongoing technical training, including quarterly sessions

Apply Applications are encouraged from candidates with relevant technical experience who are comfortable working independently and engaging directly with customers.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000 associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.