Job Purpose: Resolve technical issues and help design and deploy integrations using the Boomi integration platform. Responsibilities include providing administrative and operational support, responding to customer inquiries, and resolving customer technical and development issues. Certifications in Boomi are required. The role is full-time, remote, and located in the Philippines.
Requirements
- Administrational and operational support
- Boomi administration and customer service
- Respond to customer inquiries 24/7
- Work with technical support team and other teams to resolve customer concerns
- Resolve customer technical and development issues through research and troubleshooting
- Design technology solutions using standard application methodology best practices
- Perform other duties as assigned
Benefits
- Employee benefits, recognition, and wellbeing platform
- Career growth via succession planning, internal promotions, and mentorship opportunities
- Ongoing investment in professional development
- Mental health support
- Support for family and caring responsibilities
- Employee referral program
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
