Field Service Engineer responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products.
Requirements
- Install, convert, issue resolution, repair and / or de – install as vital Gaming Machines, Signs, and gaming controllers.
- Provide direct customer support for training, parts purchasing advice and preventative maintenance programs.
- Lead service activities and service cases to ensure timely and successful resolution of customer concern(s).
- Monitor System related issues on one link, vertex bingo etc to ensure actions are taken to resolve the customer problem(s).
Benefits
- Robust benefits package
