Senior IT Business Analyst

• Define and manage business and technical requirements for the platform, including scoping, roadmap definition, iterative development, and stakeholder engagement.

• Translate requirements into clear deliverables such as user stories, acceptance criteria, wireframes, and technical specifications using tools like Azure DevOps, Miro, or Figma.

• Coordinate software development activities, ensuring implementation quality, alignment with scientific needs, and timely delivery. This includes backlog management, sprint planning, and progress tracking in Azure DevOps.

• Ensure compliance with cybersecurity and infrastructure policies, including collaboration with technical teams to address risks, align with INFRA policies, and maintain security documentation.

• Administer and maintain Azure DevOps, including configuration of Boards, Queries, Test Plans, Wikis, and access permissions to support efficient team workflows.

• Coordinate and manage platform enhancements, including planning for additional features such as sandbox environments, open-source integration, marketplaces, and reporting modules.

• Support integration and interoperability activities, ensuring APIs and data exchange layers are well specified, tested, and documented.

• Lead documentation efforts, including user guides, standard operating procedures, technical overviews, and onboarding materials to ensure long-term maintainability and knowledge transfer.

• Engage in stakeholder communication and change management, facilitating adoption of tools and practices across a range of users and technical maturity levels.

• Master’s degree or higher in IT, Computer Science, Business Administration, Software Engineering, or a related field.

• 10+ years of experience in business analysis, technical solution design, and software integration, especially in public or scientific domains.

• Strong experience in stakeholder management across diverse disciplines (scientific, legal, technical, communications).

• Experience working in the public health or epidemic/pandemic intelligence domain.

• Proven track record of working with international organizations

• Proficiency in BPMN and tools such as draw.io, Lucidchart.

• Strong hands-on experience with Azure DevOps (Boards, Wiki, Test Suites, Configuration).

• Expertise in SQL, RDBMS, HTML, XML, JSON, CSS.

• Experience with Figma, Miro, and other collaborative wireframing/design tools.

• Strong writing and presentation skills in English for both technical and non-technical audiences.

• Excellent critical thinking, problem-solving, mentoring, and change management capabilities.

Desirable Qualifications

• Experience with epidemiological modelling or mathematical modelling for infectious diseases.

• Certifications in Business Analysis (e.g., IIBA CBAP, PMI-PBA), Agile (e.g., PMI-ACP), or Project Management (e.g., PMP, PRINCE2).

• Contributions to business analysis or project management communities (e.g., talks, publications).

• Familiarity with open-source health IT solutions.

Arηs is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations, focusing on state-of-the-art software development, business intelligence and infrastructure services.

We are composed of 13 entities across 6 countries that are unified by the Arηs Group, with more than 1750 consultants.

This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.

Our success can be attributed to the synergy among our nine complementary entities, combined with our methodologies, which are based on the Rational Unified Process (RUP) and the Scrum agile software development framework.

Established in 2016, the Greek entity Arηs Developments Hellas aims to extend Arηs Group activities dedicated to the European market providing high-quality services in Software Development, covering the entire application development lifecycle: starting with user requirements, business process redesign and specifications, to continue with development, testing and application maintenance.