Philippines onlyAGSI is committed to supporting the goals of Arch divisions through exceptional service delivery. The Claims Analyst will process and reconcile claims advice and claims payment-related transactions, working closely with the claims team to promote efficient business operations and customer outcomes.
Requirements
- Lodge new claims within 24 hours of receipt
- Send acknowledgement to broker and claimant
- Attach schedule and PDS to claim file during FNOL process
- Prepare claims histories across all lines
- Distribute claims histories to brokers
- Check integrity of claims reports to brokers and underwriters
- Monitor relevant claims inbox and work with Senior to allocate
- Assist with call backs to validate EFT details
- File documents on claims systems as needed
- Process and/or review claims payments across all systems
- Perform ad hoc reconciliations and assist in quarterly and annual audit
