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AppSamuraiAP

Support Engineer (Storyly)

AppSamurai is an AI-powered platform that specializes in mobile user acquisition and monetization, dedicated to helping apps and games unlock their full potential.

AppSamurai

Employee count: 51-200

Turkey only

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Join a close team of experienced developers who power one of the most trusted platforms for thousands of users around the world. As a Support Engineer, you'll own post sale technical quality and proactive support quality, triaging requests, reports, issues, bugs, and help turn into actionable fixes.

Requirements

  • 3+ years experience in software engineering, QA Engineering, or support engineering experience
  • Beyond entry level experience in coding agents, code discovery, bug reproduction, and documentation
  • Experience in SaaS, mobile SDKs, issue tracking tools, ticketing tools is a big plus
  • Graduated from Computer Engineering, Software Engineering or other related faculties, or equivalent frontend development experience

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Turkey +/- 0 hours

About AppSamurai

Learn more about AppSamurai and their company culture.

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AppSamurai is a leading technology company revolutionizing mobile growth through innovative solutions tailored for app marketers and mobile game developers. Founded in 2016, AppSamurai has established itself as an AI-powered, one-stop shop for user acquisition, monetization, and retargeting strategies. With a focus on providing cutting-edge, data-driven tools, AppSamurai empowers brands to scale effectively and achieve their performance goals. Our platform combines user acquisition, retargeting, and monetization strategies in a seamless interface, providing advertisers with global access to premium placements.

At AppSamurai, we understand that user acquisition is more than just downloads—it's about building a comprehensive journey for users, helping them evolve into loyal customers. The complexities and inefficiencies often associated with capturing new audiences can create barriers for mobile app owners, which is why our integrated solutions are geared to simplify and maximize the user acquisition process. We utilize advanced AI technologies to ensure that our clients can make data-driven decisions, optimize their ad campaigns, and ultimately boost their return on advertising spend (ROAS). Our commitment to innovation and excellence is what sets us apart in the competitive landscape of mobile marketing.

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AppSamurai

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