India onlyWe are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems.
Requirements
- Collaborate across teams to assist in solving complex technical customer problems across our product suite
- Strong analytical and technical troubleshooting skills
- Impeccable customer service skills and display genuine empathy towards customers
- Work closely with our software engineering teams to resolve advanced customer issues
- Support New Relic customers by resolving various installation, configuration, and data exploration requests
- Be an advocate for our customers to our Product Organization by providing feedback on feature requests and bugs that improve the customer experience of the New Relic platform
- Advance your skills through additional training and exposure to other features and capabilities of our Products
Benefits
- Training and knowledge sharing
- Flexible workforce model
- Empowering all Relics to achieve professional and business success
- Diverse, welcoming and inclusive environment
- Opportunities for professional growth and development
United States only
CO, IN + 1 more
