Clinical Operations Specialist

Analyte Health's mission is to provide easy, accessible and affordable online health care services for everyone. Everything we do focuses on helping our patients become healthier and happier. We have easy-to-use online platforms that provide fast, convenient, private and cost-effective clinical services anytime, anywhere. Our trained health counselors will guide our patients every step of the way while our physicians are ready to deliver treatment. We provide innovative health care services through the elegant mixture of technology, science and patient-centric care that gets our patients back on the path towards wellness.

For more information, please visit our website www.analytehealth.com.

We are actively seeking a customer service representative with an empathetic demeanor and positive attitude to join our clinical operations team! We need someone who feels good making a difference, and can confidently build brand advocacy, deliver empathy and find out the patient/client’s needs and wants. If this sounds like you, Analyte Health may be your ideal workplace! We are 100 percent committed to taking care of business and our customers, and if you are too, come join our awesome team.

Requirements

Candidates who thrive here at Analyte Health possess the following:

• 3+ years of experience as a contact center representative
• Must have professional behavior with a patient-centric attitude
• Detail oriented and strong attention to detail
• Exceptional organizational skills
• Computer literate
• Above average communication skills
• Careful attention to detail
• They are true team players
• They are brand advocates
• Strives for the remarkable
• Compliance with HIPAA
• Ability to maintain excellence attendance
• Experience supporting subscription based products or services
• Proactively identifies and escalates issues to support the patient experience and brand

Benefits

• $6 USD Hourly Pay
• Weekly Pay - Every Friday
• Work From Home (No Commuting Required)
• Company-Issued Workstations and Equipment
• Employee Discounts on Lab Testing
• Relaxed "Tech-Focused" Environment (flexible schedules)

Potential Schedule

• Monday 6AM-2PM, Friday 6AM-2PM, Sat-Sun 6AM-6PM
• Monday 4PM-12AM, Friday 4PM-12AM, Sat-Sun 12PM-12AM