Business Process Analyst

Founded over 95 years ago, Altra Federal Credit Union is a modern financial institution seeking a Business Process Analyst to partner with business units and bridge the gap between operations and technology. The Business Process Analyst will analyze current business processes, collaborate with cross-functional teams, and develop process improvement strategies to support the organization's mission to deliver exceptional member experiences and streamline business success.

Requirements

• Analyze current business processes to identify inefficiencies, risks, and opportunities for improvement.
• Collaborate with cross-functional teams to gather requirements and document workflows.
• Develop and implement process improvement strategies aligned with organizational goals.
• Create clear process models, reports, and documentation to communicate findings and support decision-making.
• Support automation and digital transformation initiatives.
• Monitor performance metrics and recommend adjustments for continuous improvement.

Benefits

• Comprehensive benefits package
• Up to a 6% employer-matched 401(k) + additional 3% employer contribution
• Paid time off
• Volunteer time off
• Paid holidays
• Birthday off (paid)
• Employee-only perks and discounts