Join our Talent Pool - Clinical Operations Lead (Canada)

What the process looks like:

• A Talent Acquisition representative will contact selected candidates to schedule a qualifying call to learn more about your experience, and what your timeline looks like
• We'll also share details about timelines on our side - note that this Talent Pool is not necessarily for an immediate, active role
• We'll keep your details on file and in mind - if an active vacancy does arise which matches your seniority and logistical details, we'll reach out to get an interview scheduled with the team

About the Role(s)

• Clinical Operations Lead
• Provide overall oversight of regional CRAs to ensure site compliance with study protocols, ICH-GCP, local regulations, and project timelines.
• Lead and support monitoring activities, including co-monitoring visits and quality review of monitoring reports.
• Actively manage site, country, and regional performance (startup, recruitment, data quality, TMF, and timelines), escalating risks and issues as needed.
• Serve as the primary operational liaison between CRAs, project teams, and sponsors, delivering regular status updates and guidance.
• Train, mentor, and support CRAs on study-specific procedures, expectations, and performance standards.
• Oversee study startup, feasibility, and site management activities, including temporary direct site oversight when required.
• Contribute to project planning, financial oversight, and vendor coordination as applicable.
• Develop and deliver key study documents, tools, and presentations for sponsors, investigators, and study teams.
• Senior Clinical Operations Lead
• Provide strategic oversight of Clinical Operations Leads (COLs) and regional CRAs to ensure compliance with study protocols, ICH-GCP, local regulations, and timelines.
• Lead study-level monitoring and site management deliverables, including visit quality, recruitment, essential documents, and adherence to monitoring plans.
• Oversee country and site startup, feasibility, and vendor management activities, contributing to country/site selection strategy.
• Serve as the primary monitoring and site management liaison with sponsors, project teams, and internal stakeholders.
• Provide leadership, training, mentoring, and performance oversight for COLs and CRAs, including CRA assessments.
• Ensure high-quality, timely study execution, including financial oversight related to monitoring budgets, site payments, and pass-through costs.
• Contribute to or lead overall trial management for smaller or limited-scope clinical studies when required.
• Act as a subject matter expert, supporting process improvement initiatives, mentoring COLs, and representing Clinical Operations internally and externally.

Qualifications (may vary depending on role needs)

• COL - minimum 1 year experience + Honours Bachelor Degree
• Sr. COL - Minimum 3 years experience + Honours Bachelor Degree

Compensation/Total Rewards

• Compensation may vary depending on the role seniority, geographic location, and candidate experience.
• All full-time, permanent roles will include a base salary + eligibility for performance-based bonus, as well as a variety of benefits such as health, dental, RRSP matching, and more!
• If contacted for an initial call, a member of our TA team will be happy to share more.