Senior Solutions Engineer

Welcome!

Our Growth is Creating Great Opportunities!

Our team is expanding, and we want to hire the most talented people we can.Continued success depends on it!Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!

Thanks for your interest in working on our team!

Job Summary

The Sr. Solutions Engineer will be responsible for providing support to the Global Sales & Sales Engineering organizations. This includes demos, lab trials support, FOA/FFA and evaluation efforts.

Duties and Responsibilities

• Build, test, and ship equipment to field, lab personnel, and/or customers for customer evaluation.
• Assist with lab trials, field trials, first office applications, and one-time approvals.
• Order ancillary equipment like patch panels, cross connects, etc. in support of lab trials, FOA, demos.
• Partner with Sales Engineering team to install, demonstrate, and/or support ADTRAN equipment for customer lab trials, field trials, first office applications, and customer demonstrations.
• Assist customers and/or lab personnel in troubleshooting any issues found during product or release evaluations and work with Engineering to replicate and resolve such issues.
• Coordinate with Engineering and Operations for testing and shipping products that are not yet released but needed in the field.
• Attend internal product and technology training to establish working knowledge of ADTRAN equipment and supporting technologies.
• Phone and on-site support for customer field trials, lab trials, and other situations where there has been an established personal contact with the customer.
• Testing of equipment configurations in support of proposals or specific customer applications.
• Address application related questions or concerns as it relates to ADTRAN products.
• Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the Company.

Qualifications

Basic Qualifications

• Bachelor's Degree in Electrical Engineering, Computer Engineering, or related field required.
• 5+ years of experience designing and/or implementing network solutions for GPON, optical DWDM and CWDM, xDSL, Carrier Ethernet, Wi-Fi, and internetworking experience including: Technical applications experience
• The applicant should have a core knowledge of IP routing and Layer 2/3 Ethernet networks.
• Knowledge of various technologies and their implementation including: DSL, PON, Gig-E, VoIP, ATM, IMA, T1, TDM voice, routing, switching, Wi-Fi and management software attributes such as TR069, TL1, MIBs, SNMP, etc. required.
• Demonstrated proficiency in Windows OS, Microsoft Office: PowerPoint, Excel, Visio, and Word required.
• Some travel may be required in this position.

Preferred Qualifications (Optional)

• Basic knowledge of ATM, IP, Optical, and Ethernet networks and access products preferred.
• Experience with GPON, ADSL2, VDSL2, and SHDSL access technologies, products, and knowledge of TL1 command language is preferred.
• Standards familiarity with TR-101, TR-169 and G.984 1 – 4 preferred.