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Action1AC

Solution Engineer (Integrations)

Action1 provides autonomous endpoint management solutions that enhance cybersecurity and streamline IT operations, ensuring continuous compliance and efficient software patching.

Action1
United States only

Who we are:

Action1 reinvents patch management with an infinitely scalable, highly secure, cloud-native platform configurable in 5 minutes—and it just works, with no VPN needed. Featuring unified OS and third-party patching with peer-to-peer patch distribution and integrated real-time vulnerability assessment, it enables autonomous patch compliance that preempts ransomware and security risks, all while eliminating costly routine labor. Trusted by thousands of enterprises managing millions of endpoints globally, Action1 is certified for SOC 2 and ISO 27001.

The company was founded by cybersecurity veterans Alex Vovk and Mike Walters, who previously founded Netwrix, which was acquired by TA Associates.

Introduction:

Action1 is looking for a technically strong and communicative Solution Engineer (Integrations) to develop new product integrations with external systems. This is a greenfield opportunity to shape our integrations architecture and help define how Action1 works with critical third-party tools like ServiceNow, identity providers, and vulnerability management platforms. In many cases, you’ll work directly with customers to gather requirements, analyze use cases, formulate enhancement requests for Action1's core platform to enable these integrations, and implement integrations using APIs.

Responsibilities:

  • Work closely with customers and internal teams to gather ambiguous or high-level integration requirements
  • Define and design integration strategies for various tools, including ServiceNow, Tenable, Rapid7, Azure AD, ConnectWise, and Splunk.
  • Evaluate feasibility of proposed integrations and identify any product limitations; submit clear enhancement proposals to the dev team
  • Prototype and implement integration workflows using REST APIs, webhooks, and scripting (PowerShell, Python, etc.)
  • Research how other vendors approach integration and apply best practices to Action1's use cases
  • Create customer-facing technical documentation and internal support materials
  • Collaborate with product, engineering, and customer success to ensure seamless delivery of integration solutions

Requirements

  • 5+ years of experience in technical solution engineering, integration engineering, or implementation engineering
  • Strong background in API development, consumption, and troubleshooting (RESTful APIs, webhooks, OAuth2)
  • Experience working directly with customers to understand technical requirements and translate them into product solutions
  • Hands-on experience with ticketing, identity, or automation tools (e.g., ServiceNow, Jira, Azure AD, RMM/PSA systems)
  • Familiarity with scripting and automation using PowerShell, Python, JavaScript, or similar
  • Excellent communication and documentation skills; able to synthesize complex needs into structured proposals
  • Experience in a fast-paced B2B SaaS environment, ideally in cybersecurity or endpoint management
  • Familiarity with Agile practices and working in cross-functional product teams
  • Prior experience in a Solutions Engineer or Implementation Engineer role supporting post-sale technical work

Benefits

  • A collaborative environment encouraging you to own your domain and implement best practices
  • Stable income, benefits, flexible working hours, and opportunities for promotion.
  • Friendly and professional peers, eager to help and help you grow.
  • A multitude of interesting challenges and opportunities.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Action1

Learn more about Action1 and their company culture.

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Action1 is a leading provider of autonomous endpoint management solutions that streamline IT operations and enhance cybersecurity measures within organizations. The company offers a cloud-native platform designed to simplify patch management across various operating systems, including macOS and Windows, ensuring that critical software updates are applied efficiently and effectively, even to devices outside of the corporate network. With configuration capabilities requiring just five minutes and no VPN needed, Action1 stands out for its user-friendly approach in a technology-heavy landscape.

Organizations utilizing Action1 benefit from automated cross-OS and third-party app vulnerability remediation, as well as continuous patch compliance for both servers and workstations. This capability is particularly significant as it addresses prevalent security vulnerabilities and helps organizations maintain compliance with necessary regulations such as SOC 2 Type II, ISO 27001:2022, and GDPR. The service promises a 99% patching coverage rate, enabling IT teams to manage vulnerabilities proactively and prevent potential security breaches or ransomware attacks. Overall, Action1 equips IT departments with the tools needed to enhance their security postures while reducing the manual effort typically associated with patch management.

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