Sr. ServiceNow Developer - PH

In this role, you'll get to...

• develop ServiceNow custom applications using a declarative app engine
• provide expert configuration of ServiceNow through the systems development lifecycle
• provide unit testing of implementation
• support development in Agile framework
• support requirements discussions with internal and external stakeholders and third-party contributors
• provide subject matter expertise for ServiceNow for the enterprise
• perform other duties assigned related to the role

On day one, we'll expect you to...

• have 3+ years of IT service operations experience with a minimum of 1+ years as a ServiceNow Developer at a large company
• have 2+ years of relevant experience with implementing ServiceNow solutions
• have excellent verbal and written communication skills with the ability to create compelling materials for technical and executive audiences
• be experienced with planning solutions focused on low code/no code implementations while minimizing customizations
• be experienced in planning and implementing integrations between ServiceNow and other systems, guiding developers or engineers, and providing alternative analysis and recommendations
• be well versed in designing and developing solutions with SaaS solutions such as ServiceNow in an Agile Software Development environment
• have recent experience with private and public cloud concepts
• have strong understanding of the software development life cycle (SDLC)
• have demonstrated success leading medium-to-large-scale service management initiatives/transformations
• be able to demonstrate strong executive presence and strategic thinking skills
• be able to evaluate and communicate operational metrics and issues to leadership
• have a thorough understanding of the interdependence of systems and their impact on the business.
• have end-to-end infrastructure lifecycle experience from “chip to chiller” inclusive of servers, storage, data centers, databases, middleware, and web/application environments
• have proven ability to effectively prioritize and execute tasks in a high-pressure environment
• have demonstrated ability to assess customer/client needs, creatively approach solutions, decide, and influence appropriate courses of action
• Ability to understand and communicate the lifecycle of technologies and applications and to translate them into business strategies for client organizations
• have experience in working with multi-vendor development environment
• have strong analytical, problem-solving, and decision-making capabilities.
• be able to accomplish results through others, particularly by establishing relationships, effective controls, and leading in a managed service environment
• have experience working with ServiceNow platform for global customers
• have a fully functional and up-to-date computer with which to perform duties
• be willing to install next generation end point protection on the computer
• be a current resident of the Philippines and can perform work from there
• be willing to work in US Pacific business hours (8am-5pm PST which corresponds to 12am-9am PH time, if not DST)

• ITIL Foundations Certification

• This is a remote (work from home) job.