We are seeking a skilled AI & ML Developer with expertise in NLP, chatbot development, and intelligent automation to integrate AI-driven automation into customer support and ticketing systems. As a part-time AI & ML Developer, you will design and develop NLP models for chatbots, sentiment analysis, and document processing, and integrate chatbots with various platforms. You will also optimize ticketing systems using AI models and preprocess and clean ticketing logs, chat transcripts, and emails.
Requirements
- Natural Language Processing (NLP) & AI Model Development
- AI-Powered Chatbot Development
- Ticketing System Optimization
- Data Processing & Annotation
- API & System Integration
- AI Model Optimization & Evaluation
- Research & Continuous Improvement
- Security, Compliance & Ethics
- Collaboration & Documentation
Benefits
- Flexible schedule
- Potential to grow into full-time role
- Collaborative remote-first culture
