EMEA Senior PPI Manager – Service & Continuous Improvement

Work Schedule

Environmental Conditions

Job Description

DESCRIPTION:

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges , like protecting the environment, making sure our food is safe or helping find cures for cancer.

As an EMEA Senior Practical Process Improvement (PPI) Manager, you will play a key role in driving transformational change and continuous improvement across the region. Leading the deployment of the PPI Business System, you will partner closely with business leaders to strengthen lean management practices that enable profitable growth, enhance customer experience, and improve employee engagement.

A strong emphasis of this role is cross-functional collaboration, working closely with Field Service, Customer Care, Supply Chain, and other key service functions to identify and deliver high-impact improvements across the service value chain.

• You will be working with leaders and other PPI team to manage and maintain a pipeline of productivity-driven PPI projects, ensuring strong alignment to business priorities, clear ownership, and delivery of measurable financial and operational impact.
• In this role, you will support the deployment and adoption of key digital and innovation initiatives, including AI-driven solutions, and the new idea management system (EPPiC). You will help embed these capabilities into daily operations, ensuring practical application and measurable business impact.
• You will also play a critical role in developing and executing a roadmap to improve PPI maturity across EMEA, strengthening capabilities, engagement, and consistency in how continuous improvement is applied across regions and functions.
• Through data-driven insights and hands-on facilitation, you will lead strategic improvement initiatives, coach teams in structured problem-solving, and embed a culture of accountability and operational excellence.
• This role offers the opportunity to collaborate across multiple AIG divisions and work closely with the global PPI team, contributing to the sharing of best practices and alignment of continuous improvement efforts at scale.

REQUIREMENTS:

Education & Certifications

• Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience in lean leadership implementing continuous improvement initiatives
• Preferred Fields of Study: Engineering, Science, Business, Operations or related field
• Six Sigma Black Belt and/or Lean certification preferred
• Project Management Professional (PMP) certification a plus

Continuous Improvement & Business Impact

• Demonstrated experience developing and deploying PPI/lean tools including:
  – Strategy deployment and value stream mapping
  – Tiered daily management systems and leader standard work
  – Kaizen facilitation and problem-solving methodologies
  – Standard work, error-proofing, and visual management
• Strong financial and business acumen with ability to identify, quantify, and track improvement opportunities
• Experience managing and maintaining a pipeline of productivity-driven improvement projects, ensuring alignment to business priorities and measurable impact
• Experience developing improvement roadmaps and driving organisational maturity in continuous improvement / PPI frameworks
• Commitment to driving improvement and leading transformational change

Leadership, Collaboration & Change Management

• Proven ability to collaborate with Directors and senior leaders to identify, prioritise, and execute strategic initiatives across functions
• Excellent communication, presentation and influencing skills to engage all organisational levels
• Demonstrated success coaching and developing continuous improvement capabilities in others
• Experience leading change initiatives in a matrix organisation
• Ability to work effectively across functions without direct authority

Data, Tools & Experience

• Expertise in data analytics and performance metrics
• Proficiency in Microsoft Office suite required
• Strong project management skills and ability to manage multiple priorities
• Service/operations experience preferred
• Experience in regulated industry (e.g., life sciences, medical devices) preferred
• Ability to travel up to 30%