Open to opportunities

Wylen Loganathan

@wylenloganathan

Message

Dynamic finance administrator with strong problem-solving skills.

South Africa

Message

What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am a dynamic and self-motivated finance administrator with a Bachelor of Commerce degree. My career began in accounting and has evolved through various roles in client relationship management and consultancy. I thrive in team environments and am dedicated to maintaining harmony while executing my responsibilities accurately and efficiently.

Currently, I work at FMS Investments, where I manage financial records, oversee accounts payable and receivable, and prepare financial statements. My previous experience at Discovery Health has equipped me with excellent interpersonal skills and the ability to resolve escalated client complaints effectively. I am passionate about leveraging my skills to contribute positively to any organization.

Experience

Work history, roles, and key accomplishments

Finance Administrator

FMS Investments (Pty) Ltd

May 2023 - Present (2 years 4 months)

Maintained accurate and up-to-date financial records, including ledgers, invoices, and other documents. Managed accounts payable and accounts receivable, processing payments, and handling reimbursements.

Accounts Payable Accounts Receivable Budgeting Financial Reporting Payroll Processing Data Analysis E Filing

Escalated Client Relationship Manager

Discovery Health

Mar 2022 - Present (3 years 6 months)

Resolved escalated complaints from intermediaries, employers, and members through various communication channels. Identified and proposed solutions to process and service-related failures, improving client satisfaction.

Client Relationship Management Data Analysis Reporting Training Process Improvement Conflict Management

Senior Consultant

Discovery Health

Aug 2016 - Present (9 years 1 month)

Managed multiple email queries from members, the public, and internal parties, ensuring all queries were resolved efficiently. Maintained accurate detailed statistics of all queries and correspondence, reporting on them weekly.

Customer Service Query Resolution Administrative Support Data Entry Quality Assurance

Contact Centre Consultant

Discovery Health

Oct 2015 - Present (9 years 11 months)

Answered incoming calls and managed customer complaints effectively. Completed call logs and reports, ensuring accurate documentation of interactions.

Incoming Call Management Reporting Customer Service Communication Skills

Assistant Accountant

Masscash

Apr 2011 - Present (14 years 5 months)

Collaborated with Financial Managers to execute various accounting tasks and maintained company ledgers and daily financial transactions. Created financial documents such as bills, invoices, and purchase orders, while identifying and correcting discrepancies.

Accounting Vendor Management Bank Reconciliation Financial Reporting

Education

Degrees, certifications, and relevant coursework

Regent Business School

Bachelor of Commerce, Commerce

2017 - 2020

Activities and societies: Play league soccer (indoor), Cricket, Time with Family

Completed a Bachelor of Commerce degree, focusing on core business principles. Modules included Accounting, Business Management, Statistics, Economics, and Commercial Law.

Arena Park Secondary School

Matric, General Studies

2000 - 2004

Matriculated in 2004 from Arena Park Secondary School. Studied subjects including Maths, Accounting, English, Afrikaans, Biology, and Business Economics.