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Victor Zeledon

@victorzeledon1

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Salesforce Developer at Fast Cloud who implemented an Agentforce service assistant integrated with WhatsApp.

Nicaragua

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At Fast Cloud, I built custom Apex logic and Lightning Web Components for business workflows, and implemented Salesforce Industries processes that connect multi-step interactions to REST services and internal systems.

I also implemented an Agentforce service assistant integrated with WhatsApp, with knowledge retrieval through Data Cloud and human escalation. Previously, I extended Revenue Cloud Quote-to-Cash workflows at The Cloud Update and developed Salesforce solutions at Sistemática Internacional.

Experience

Work history, roles, and key accomplishments

Salesforce Developer

Fast Cloud

Jan 2025 - Jan 2026 (1 year)

Analyzed business requirements and implemented custom Apex logic, Lightning Web Components, and Salesforce Industries processes. Developed scheduled Apex Batch processes and Data Cloud models, and deployed an Agentforce service assistant integrated with WhatsApp.

Apex Lightning Web Components Salesforce Flows OmniScripts Integration Procedures Data Mapping Rest Services Batch Apex Data Cloud Agentforce WhatsApp Integration UAT Production Deployment

Salesforce Developer

The Cloud Update

Jan 2024 - Jan 2025 (1 year)

Implemented and customized Revenue Cloud capabilities across Quote-to-Cash processes, including product catalogs, pricing configuration, and platform APIs. Extended Pricing Procedures with Apex Hooks and built Apex services and Lightning Web Components for quote configuration and contract workflows.

Revenue Cloud Quote to Cash Apex Lightning Web Components Pricing Procedure Apex Hooks Salesforce Flows Document Generation MCP AI Clients

Programming Instructor

Code-Fu Staff

Jan 2022 - Jan 2023 (1 year)

Taught programming and web development fundamentals, explaining software concepts and practical development techniques to students.

Programming Web Development Teaching

Salesforce Consultant

Sistemática Internacional

Jan 2022 - Jan 2023 (1 year)

Analyzed business requirements with project managers and proposed Salesforce implementations for process automation and financial workflows. Extended standard platform features through Apex, Lightning Web Components, Flows, and Salesforce web services, and maintained existing processes and user interfaces.

Apex Lightning Web Components Salesforce Flows Salesforce API Lightning Pages Reports Dashboarding User Access Configuration